- Full-Time
- Permanent
- Food & Beverage
- ACCOR
__jobinformationwidget.freetext.LocationText__
SO/ Sotogrande Spa And Golf Resort Hotel, Sotogrande, Spain
__jobinformationwidget.freetext.ExternalReference__
REF51820R
Restaurant Manager - SO/ Sotogrande
Region
Luxury & Lifestyle
SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together.
It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 2,800 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 4 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails.
What you will do as part of our team:
OPERATIVE
- Ensure that all aspects of the point of sale are managed efficiently in accordance with the established concept.
- Monitor service and food and beverage levels in the establishment.
- Work with the in-store Head Chef to take corrective action when necessary.
- Conduct frequent and thorough inspections in conjunction with the Head Chef.
- Check frequently to ensure that only fresh produce is used in the preparation of food and beverages.
- Regularly test food and beverages and kitchens and be discerning and critical of the quality of food and beverages.
- Assist the Executive Chef with suggestions and creative ideas.
- Be at service openings, service development and service closing to ensure compliance with department service standards.
- Perform checkout closing of the different outlets assigned according to the procedures established in SO/ Sotogrande.
- Responsible for ordering the necessary merchandise to the warehouse, for the proper development of the service, as well as its assurance, control and care of them.
- Make the necessary order as required for each service: table linen, linen accessories (chair covers, bows, curtains, skirts, uniforms for staff), decorative, technical and replacement material.
CUSTOMER SERVICE
- Establish a good relationship with customers and address all customer complaints, requests and inquiries about food, beverages and service.
- Personally and frequently check that the establishment's customers receive the best possible service.
- Be present at the point of sale (including peak periods) and ensure that all employees manage the point of sale well.
- Promote sales by informing and advising customers well.
- Meet with customers informally during meals or on departure to get their feedback on food and beverage quality, service levels and overall satisfaction.
- Attends to the needs of customers at all times, taking care of their comfort and proper treatment.
MARKETING
- Support the Director of F&B in the development of an annual marketing plan for the revenue center, which will form the basis of the Food & Beverage Annual Marketing Plan.
- Follow and analyze the activities and trends of competing restaurants and bars.
- Ensure that the service and kitchen management is fully aware of market needs and trends and that the products offered meet these requirements.
ADMINISTRATION
- Assists in the development and maintenance of a detailed Operations Manual reflecting policies and procedures, work processes and performance standards within the Division. Ensures annual review to accurately reflect any changes.
- Assists in the preparation of the annual Food & Beverage Business Plan, ensuring that the Division's objectives fully address the hotel's business objectives and employee needs.
- Assists in the preparation and periodic updating of the Food & Beverage Department budget, working closely with the Director or Assistant Director of Food & Beverage, ensuring that objectives are met and costs are effectively controlled.
PERSONNEL MANAGEMENT
- Recruit, select and develop F&B employees to work according to operational, financial and administrative philosophies, willing to be multi-skilled and multi-tasking.
- Through direct management, closely supervise all employees in the performance of their duties in accordance with policies and procedures and applicable law.
- Appropriately delegate tasks and responsibilities to equipped and resourced employees, training and developing them while ensuring that operating and safety standards are maintained.
- Instill the company's training philosophy and work closely with the training manager to develop departmental trainers, ensuring that all assistant managers and team leaders play an active role in employee training and development.
- Develop and assist in training activities focused on skills and knowledge enhancement.
- Ensure that employees are fully aware of the rules and regulations, and that their behavior conforms to them.
- Monitor employee morale and provide feedback and performance development mechanisms.
- Conduct annual performance appraisals by providing honest and appropriate feedback.
- Make the necessary staff planning and staffing arrangements as appropriate for each service.
- Control the appearance and image of the personnel in charge, (correct uniformity and hygiene) as well as appropriate behavior.
- Studies in hotel management school would be an asset.
- Polite and respectful of internal and external customers.
- Ability to perform job functions with attention to detail, speed and accuracy.
- Organized and disciplined.
- Team player.
- Pressure tolerant.
- Patient.
- High degree of personal integrity.
- Fluency in Spanish and English. Knowledge of other foreign languages will be evaluated.
- Demonstrable experience in the sector, experience in the luxury sector will be an asset.
- At least 1 year of experience in the position or 2 years of experience as Assistant Restaurant Manager.
- Leadership skills
- Attractive Incentive Scheme
- Significant discounts on Hotel services
- Discounts at Accor Group hotels and partner companies
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Novotel Paris Vaugirard Montparnasse, Paris, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Paris
Job Category
Food & Beverage
Description
Serveur / Chef de rang (H/F) Vous êtes un ambassadeur de la Restauration et du Service qui sont les emblèmes de notre expérience Food & Beverage. Votre bienveillance, votre attention particulière et
Reference
c9da5ad3-e5c3-4f89-80d6-87b5d216d551
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris Porte de Versailles Expo, Vanves, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Vanves
Job Category
Food & Beverage
Description
Est garant de la satisfaction des clients dans son rang· Réserve un accueil chaleureux et personnalisé au client· Offre un service attentionné et adapté aux contraintes du client· Est attentif aux re
Reference
c0b2e236-6a2e-4891-9bd3-55781c51c265
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Tour Eiffel, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Apprenticeship
Locations
Paris
Job Category
Food & Beverage
Description
Est garant de la satisfaction des clients dans son rangRéserve un accueil chaleureux et personnalisé au clientOffre un service attentionné et adapté aux contraintes du clientEst attentif aux remarques
Reference
7f8b510c-6844-4929-819b-93bba54b60a5
Expiry Date
01/01/0001
Salary
Location
Swissôtel The Stamford Singapore, Singapore
Experience Level
Student
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Internship
Locations
Singapore
Job Category
Food & Beverage
Description
Greet guests, suggest and take drink orders, serve food and beverage according to hotel standards. Check on guests’ satisfaction, attends to guests’ needs and complaints with proper follow up in a co
Reference
6d187aab-738f-4a70-92ee-2a902311a6e0
Expiry Date
01/01/0001
Salary
Location
Novotel Brussels City Centre, Brussels, Belgium
Experience Level
Student
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Brussels
Job Category
Food & Beverage
Description
Vous êtes dynamique, souriant et aimez le contact avec le client ? En tant que collaborateur restaurant, vous serez en charge de : • Assurer des prestations de qualité, tant au niveau du servi
Reference
6003af50-1117-4aa3-8bc9-107a19a0e266
Expiry Date
01/01/0001
Salary
Location
Rixos Bab Al Bahr, Ras Al-Khaimah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Read daily events, to acknowledge any VIP’s arrivals.Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise
Reference
04a732dd-0a72-4181-9a07-7ca693c41fd4
Expiry Date
01/01/0001
Salary
Location
Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Ras Al-Khaimah
Job Category
Food & Beverage
Description
Waiter/Waitress You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offe
Reference
f37bf883-138b-446f-943e-2f55a2c37765
Expiry Date
01/01/0001
Salary
Location
Mercure Istanbul Bakirkoy, İstanbul, Turkey
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Istanbul
Job Category
Food & Beverage
Description
Türkiye'nin hareketli şehri İstanbul'da Garson olarak ekibimize katılın! Misafirlerimize olağanüstü yemek deneyimleri sunmak için güler yüzlü ve müşteri odaklı bir birey arıyoruz.Misafirleri sıcak ve
Reference
ce12373f-887d-48cb-aec3-83b1fdc8e234
Expiry Date
01/01/0001
Salary
Location
Mercure Sydney, Sydney, Australia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Sydney
Job Category
Food & Beverage
Description
About the Role As the Event Operations Manager, you’ll be the driving force behind the seamless execution of every event we host. From the moment the event is planned to the post-event wrap-up, you w
Reference
b6929a9b-ba7b-40ea-a85e-0c481ba44544
Expiry Date
01/01/0001
Salary
Location
, Pune, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Pune
Job Category
Food & Beverage
Description
Prime FunctionResponsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.Ensure that the food and beverages pre
Reference
c259f97f-29da-4d7e-be71-d7a77b26ef71
Expiry Date
01/01/0001