Company Description
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka’aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.
Job Description
At Raffles Makkah Palace, exceptional service and memorable dining experiences are the hallmarks of every outlet. As Restaurant Manager, your leadership, passion for hospitality, and commitment to excellence will drive outstanding operational results while ensuring your restaurant remains a preferred dining destination and an inspiring workplace.
Summary of Responsibilities:
Reporting to the Assistant Director Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, and engaging service.
- Lead and manage the restaurant team in all aspects of the department and ensure service standards are followed.
- Handle guest concerns promptly, efficiently, and professionally.
- Assist in the recruitment, training, and development of colleagues.
- Balance operational, administrative, and colleague needs.
- Conduct regularly scheduled departmental meetings.
- Maximize revenues by working closely with the Food & Beverage team to implement agreed strategies, practices, and promotions.
- Maintain full knowledge of all menus, promotions, and outlet operations.
- Manage departmental budgets, costs, and profitability targets.
- Ensure compliance with outlet policies, procedures, hygiene, and service standards.
- Follow all safety and sanitation regulations related to food and beverage handling.
- Promote guest satisfaction and continuous service improvement.
- Perform any other duties as assigned.
Qualifications
Qualifications:
- Minimum 4 years of experience in F&B management within a luxury hotel environment preferred.
- Strong interpersonal, leadership, and problem-solving skills.
- Highly organized with excellent planning abilities.
- Goal-oriented with strong results focus.
- Strong analytical skills with proven ability to lead and develop teams.
- International experience is an asset.
- Energetic, enthusiastic, self-motivated, and charismatic team player.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
