Reservations Manager

Located in the Heart of NSW's most exciting entertainment precinct – and home to Accor Stadium – you’ll receive fantastic career and development opportunities, access to wellness benefits, hotel discounts, worldwide benefits, PLUS the opportunity to lead a motivated Reservations team in 3 distinct Accor brands - Pullman, Novotel and ibis.

Reporting to the Director of Revenue, the Reservations Manager is a key player in managing the room inventory of Pullman, Novotel and ibis at Sydney Olympic Park with 545 rooms in total. 

You will passionately train and lead our team to success, whilst ensuring the smooth running of the day to day operations for the Reservations department.

We are looking for someone who has the ability to lead and motivate a team, and has the skills to work closely with other departments to ensure our Hotels meet their objectives.

To be selected in this role you will have full Australian working rights.  You are detail oriented, organised, a clear communicator, possess an outcome driven approach to performance and results, and a natural ability to build and maintain internal and external client relationships.

You will have experience in a similar, high volume role hotel environment using tools such as Opera Cloud,  Delphi, Accor Reservations Systems and knowledge of OTA/GDS systems is a pre requisite.

At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand.

Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being home to major sporting, music and entertainment events. We offer exceptional opportunities for career development across much-loved brands ranging from renowned five-star luxury hotels to economy lodgings.

Interested? We’d love to hear your story.