- Full-Time
- Permanent
- IBIS STYLES
- Others
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ibis Styles Toulouse Lavaur, Issy-les-Moulineaux, France
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REF2580X
Réceptionniste polyvalent(e) CDI
Region
Europe and North Africa
L'hôtel Ibis Styles de Lavaur recherche un(e) réceptionniste pour compléter son équipe. Situé tout proche du centre-ville de Lavaur (situé à mi-distance entre Albi et Toulouse), notre hôtel offre un cadre de travail convivial avec 58 chambres soigneusement décorées et 1 salle de réunion.
Vous travaillez essentiellement sur le poste du soir (15H00 - 22H45). En complément, vous remplacerez les réceptionnistes de nuit pendant leurs congés.
Missions communes - Enregistrer et gérer les réservations des clients. - Accueillir et informer les clients sur les conditions de séjour, les formalités et les services proposés par l'hôtel. - Gérer les appels téléphoniques et traiter les mails. - Respecter les procédures en matière de facturation, d'encaissement et d'hygiène. - Participer à la fidélisation des clients et à la promotion de l'établissement et de son offre. - Véhiculer par votre attitude et vos interactions avec les clients l'image de l'hôtel et l'esprit de la marque Ibis Styles Missions spécifiques au poste du soir : - Assurer le service snack et bar Missions spécifiques au poste de nuit : - Clôture de la journée - Cuisson et mise en place petit-déjeuner Horaires de travail : - Travail le week-end et les jours fériés - Poste du matin : 7h30 - 15h15 - Poste du soir : 15h00 - 22h45 - Poste de nuit : 22h - 8h (uniquement pendant les congés, soit environ 10 à 12 semaines par an) - 2 jours de repos par semaine
BAC ou BTS hôtellerie souhaité
Maitrise de l'anglais
Profil recherché : - Sens de l'accueil, du service et de la satisfaction client - Esprit d'équipe et sens des responsabilités - Réactivité, autonomie, discrétion - Capacité d'écoute et d'anticipation - Bonne expression orale et écrite
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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