- Part-Time
- Permanent
- IBIS STYLES
- Rooms
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IBIS STYLES PARIS GARE DE LYON TGV, Paris, Paris
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QWMQL048
RÉCEPTIONNISTE DE NUIT H/F
Nous cherchons un(e) réceptionniste de nuit pour les week-ends, afin de renforcer notre équipe réception. Rejoignez une équipe dynamique et accueillante dans un établissement, situé au pied de la gare de Lyon.
Vos missions principales :
- Assurer l'accueil et le départ des clients (check-in/out) en appliquant nos procédures internes.
- Répondre aux appels téléphoniques et gérer les réservations de chambres.
- Garantir la satisfaction et la fidélisation des clients en anticipant et gérant efficacement leurs besoins.
- Effectuer les tâches de nuit : clôtures de caisse, rondes de sécurité, préparation des petits déjeuners,…
- Renseigner les clients sur les services de l'hôtel et les modalités de réservation.
- Contrôler et gérer quotidiennement les encours, assurer la bonne facturation des clients.
- Être l'ambassadeur de notre marque et contribuer à renforcer sa notoriété.
Profil recherché :
- Vous avez l'esprit de service et êtes passionné(e) par la satisfaction client.
- Vous appréciez le travail en équipe.
- Vous maîtrisez l’anglais.
- Vous avez des compétences en outils bureautiques.
- La maîtrise de FOLS est un plus
Avantages :
- Mutuelle d'entreprise.
- Carte Heartist.
- Prime de complet.
- Prise en charge à 75% du Passe Navigo ou prime mobilité.
- Formations régulières.
- Primes semestrielles selon objectifs.
Si vous êtes motivé(e) par le service client et souhaitez rejoindre une équipe enthousiaste, n’hésitez plus, postulez dès maintenant !
Pour postuler :
Sophie, Directrice Adjointe
hb6w6-dm@accor.com
Rejoignez-nous dès maintenant !
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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