- Full-Time
- Temporary
- IBIS STYLES
- Rooms
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ibis Styles Barcelona City Bogatell, Barcelona, Spain
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REF4653X
Recepcionista Polivalente
Region
Europe and North Africa
Nuestro hotel:
Ibis Styles City Barcelona Bogatell
Tu misión:
- ¡Dar la bienvenida a nuestros clientes con una sonrisa!
- Realizar el check-in y check-out de los huéspedes
- Gestión de cobros y facturación
- Trabajo en turnos rotativos
Requisitos:
- Experiencia mínima de 1 año en establecimientos de la cadena Accor
- Orientación al cliente y habilidades comunicativas
- Capacidad de trabajo en equipo y organización
Ofrecemos:
- Jornada completa de 40 horas semanales, con 2 días consecutivos de descanso
- Jornada intensiva mañana o tarde
- Bonus del 5% sobre el salario base tras 1 año de antigüedad
- Tarifas preferenciales en nuestra red de establecimientos de Hively Hospitality y en la cadena Accor
- Web de beneficios
- Formación continua y oportunidades de desarrollo profesional
Buscamos un/a Recepcionista Polivalente para unirse a nuestro equipo, con vocación de servicio y pasión por la atención al cliente. Serás la primera persona de contacto con nuestros huéspedes y apoyarás en diferentes áreas del hotel, garantizando una experiencia acogedora, ágil y profesional durante toda su estancia.
Funciones principales:
- Dar la bienvenida a los huéspedes y gestionar check-in y check-out
- Atender consultas, solicitudes e incidencias de clientes
- Gestión de reservas individuales y modificaciones
- Realizar cobros, facturación y cierre de caja
- Apoyo polivalente a otros departamentos (desayunos, bar)
- Proporcionar información turística y servicios del hotel
- Garantizar el cumplimiento de los estándares de calidad de la marca
Requisitos:
- Experiencia mínima de 1 año en hoteles de la cadena Accor
- Perfil polivalente, dinámico y proactivo
- Nivel alto de español e inglés (se valorarán otros idiomas)
- Conocimiento de herramientas de gestión hotelera (PMS Opera Cloud)
- Excelentes habilidades comunicativas y orientación al cliente
- Capacidad de trabajar en equipo y bajo presión
- Disponibilidad para turnos rotativos mañanas y tardes
Al menos 1 año de experiencia en hoteles de la Cadena Accor.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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