Company Description
At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.
As part of this precinct, you’ll be joining a collaborative, high-energy team that thrives on diversity, creativity, and connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.
Job Description
About the Role
As a Public Area Attendant, you will play a key role in keeping our hotel’s public spaces pristine, welcoming, and safe. You will ensure all front-of-house and back-of-house spaces reflect our commitment to exceptional guest service and Accor’s Heartist culture.
Your responsibilities include:
- Cleaning and maintaining all public areas, corridors, lobby, lifts, washrooms and back-of-house zones.
- Completing routine and programmed cleaning tasks.
- Using cleaning equipment and chemicals safely and effectively.
- Reporting maintenance issues, hazards, or faulty equipment.
- Securing keys and maintaining safety of public spaces.
- Supporting Accor’s environmental program
- Delivering excellent service and interacting positively with guests and team members.
- Participating in required training, briefings, and Accor Academy modules.
Qualifications
What We’re Looking For
- Minimum 6 months experience in a housekeeping or similar cleaning environment.
- Strong attention to detail and pride in maintaining high presentation standards.
- Ability to work independently and take initiative.
- Good communication skills and fluency in English.
- Reliable, motivated, and committed to providing exceptional guest experiences.
- Physically capable of performing manual tasks (lifting, pushing, pulling, stairs).
- Flexibility to work a variety of shifts across weekdays, weekends and public holidays.
- Have full working rights in Australia
Additional Information
Why Join Us?
- Be part of a collaborative, multi-brand precinct team in a dynamic location.
- Access extensive career development opportunities within Accor Hotels.
- Enjoy exclusive staff benefits, discounts, and wellbeing programs.
- Play a pivotal role in shaping guest experiences and loyalty in one of Sydney’s most exciting hospitality precincts.
