Portfolio Sales & Marketing Coordinator

Novotel Melbourne South Wharf features golden 26 level tower with 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Café. The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space and adjacent to the DFO centre, with 180+ retail brands.

Ibis Melbourne Glen Waverley is situated 25 minutes east of Melbourne CBD and it offers 155 rooms, Ibis Kitchen & Bar, and 4 flexible meeting rooms catering from 4 delegates up to 120 delegates. Our hotel is the gateway to the magnificent Dandenong Ranges, Yarra Valley Food & Wine District, the Mornington Peninsula and Phillip Island.

ibis budget Melbourne Airport offers 73 rooms and is situated just 400m from Melbourne Airport. With its convenient location, this affordable Melbourne Airport hotel is the ideal choice for visitors flying into Melbourne late at night, or flying out early in the morning.

Join a collaborative, friendly and passionate team across three portfolio properties to scope new opportunities, build rapport with clients to convert business across multiple market segments, while offering excellent customer service. No day is the same and opportunities for career growth is immense.

What you will be doing: 

• Proactively respond to sales enquiries through a variety of channels in a professional and timely manner.
• Prepare tailored client quotations and contracts, follow up, site inspection organisation with sales processes to effectively convert business opportunities.
• Build rapport and effective business relationships with professional, friendly process.
• Develop strong internal departmental communications and relationships with Revenue, Reservations, F&B, Front Office, hotel partnerships.
• Coordinate social media, marketing and PR campaigns.
• Train and develop deep knowledge across property portfolio.
• Manage enquiries in Accor systems and reporting processes.
• Work effectively in a team as well as independently.

The ideal candidate should have:

• Hold a minimum of 2+ year sales experience, ideally in hotel accommodation or travel (Preferable, though not essential).
• Excellent friendly and professional customer service via phone and face-to-face to establish a strong rapport with clients
• Excellent attention to detail
• Excellent written and verbal skills
• Have a positive and solution-based approach to work well under pressure working on multiple projects simultaneously
• Competency of Microsoft Excel, Word and Outlook
• Knowledge of Opera, Opera Cloud & Sales Force desirable yet not essential

Why Work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Benefits:

• Be a part of a global hospitality company and explore Accor’s limitless possibilities
• On-the-job training and mentorship
• Accessing pathways for career advancement and personal development within Accor
• Enjoy exclusive Accor discounts and global benefits