People & Culture Coordinator (F/M/X) - Maternity Leave

Victoria Golf Resort & Spa Managed by Accor

The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort & Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels & Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Reporting to the People & Culture Director, responsibilities and essential functions include, but are not limited to:

• Manage internal communication tools (staff memos, “TV, and staff notice boards)
• Draft and send memos regarding hotel activities, office closures, etc.
• Send correspondence to employees for key life events (weddings, births, bereavements)

Internal Events & Recognition

• Organize and implement the monthly Connection & Culture calendar
• Prepare and coordinate celebrations (national holidays, new hotel openings, etc.)
• Assist with and participate in major staff events (e.g., staff party, summer BBQ)
• Create weekly birthday lists, send out cards, and notify the People & Culture team
• Take and archive photos at all internal events and staff-focused client events
• Organize the General Staff Assembly

Administration

• Coordinate and distribute employee administrative requests
• Ensure digitalization of employee files
• Maintain and follow up on missing document records and reminders
• Assist in welcoming new employees
• Handle employee advance requests
• Ensure proper office closure procedures
• Handle internal and outgoing mail
• Manage key distribution (Residence, lookers)
• Maintain office supplies for the P&C department
• Oversee observation interns (planning, photos, evaluations, onboarding, and departures)
• Monitor intern development, conduct 1- and 3-month follow-ups, manage school evaluations and LinkedIn departure posts
• Prepare internal visit documentation with the P&C Director and ensure meeting room setup
• Prepare materials for school recruitment visits
• Take professional photos of employees and manage photo tracking
• Participate in hotel school recruitment days
• Retrieve employee files from archives
• Send registered mail
• Perform weekly locker room checks
• Comply with departmental policies and procedures
• Adhere to ergonomic, health, and safety standards
• Perform any other duties as assigned

• Fluency in written and spoken Portuguese and English
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Proven ability to manage multiple tasks in a busy environment
• Commitment to delivering excellent internal customer service
• Strong organizational skills and attention to detail
• Ability to demonstrate tact, diplomacy, discretion, and compassion in a confidential context
• Excellent communication and interpersonal skills
• Highly responsible and reliable
• Strong team spirit

Our Values

Respect:

We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support one another and always stand together.

Integrity:

We build trust through mutual respect and authenticity.

Empowerment:

We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team.

Employee Benefits

Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.