Partnership Manager - M/F/X

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.  

Accor Tech & Digital, jobs in the tech field where intelligence is above all human!  

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality. 

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences. 

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.  

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams. 

Here, your scope will know no boundaries; 

So join us and dare to make an impact on the world! 

Here is where your greatest challenge awaits you: 

As a Partnerships Manager at Accor, you will have the mission to build and maintain a portfolio of partners aiming at enriching our ALL loyalty program value proposition and drive new revenue generation.

You will directly report to Arthur, VP Partnerships, and work closely with each Regional Partnership Heads, Finance, and Product & IT teams. This team currently manages a portfolio of retail, banking, insurance and payment partners globally.

Your mission: 

• Grow new business: You’ll proactively identify opportunities & propose new initiatives that fit ALL growth strategy in the field of retail, fintech, and payment cards issuers. You will deliver the partnerships roadmap by providing ideas, inspiration, and method ;
• Generate value: You’ll manage on a day-to-day basis existing partners relationship. You will steer, challenge, influence to increase ALL members usage of partner products & services and generate revenue for Accor. Support the overall management of high-profile and dynamic partnerships with retail, bank issuers, payment networks, and strategic partners;
• Make things happen: You will use your sharp negotiation skills to get the best deals and master all areas necessary to bring partnerships to life incl. storytelling, customer offer, business model & business case, customer journey, tracking, marketing & communication plans, cost & impact (ROI);
• Simplify: Work closely with Regional Partnership teams and Accor Digital Factory (Product & IT) and support functions (finance, legal, tax,..) to break silos and deliver meaningful projects. Manage internal dependencies to ensure the team achieves project goals, meets the highest quality standards, and delivers on time;
• Coach: develop expertise across all regional team members in the field of cobranded card and payment products and act as a center of expertise for them to learn and grow.

And you? 

• Minimum 7 years of relevant work experience of partnership management in Retail, Fin-tech and payment cards issuers (banks, payment network).
• Proven expertise in the field of financial services product and services.
• Understanding of loyalty program economics in a B2C environment.
• An overseas experience (US in particular) is highly valued.
• Very strong written and verbal communication skills in both English and French with an innate attention to detail.
• Master’s degree in marketing, business, banking, finance or relevant field of study.
• Possess an understanding of how to drive business and marketing with and through the partner ecosystem
• Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action
• Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible
• Minimum 3 years in project management skills with experience gaining consensus and driving deliverables with individuals inside and outside the organization
• Willing to travel to meet with key stakeholders, partners, and attend events

Accor dares to impact:  

- the world   

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.  

• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. 

- your career:   

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences.  

• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis.  

- Specifically, at Accor Tech & Digital: 

• Remote work in France and flexible work options: work from home, our offices or even our hotels and coworking spaces. 

• Every Wednesday afternoon, dedicate your time to deep work and personal development. 

• Work in a multicultural and English-speaking environment. 

• Continuous improvement & training: Hackathons, exceptional technology partnerships, dedicated talent management, and a dedicated training platform, Digitech Academy & certifications. 

and also, 

• ALL - Heartist® Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide.  

• Heartist® for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours).  

• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities.  

• Sustainable Mobility Package up to €600 for the use of "green" transportation, or 75% coverage of Pass Navigo (public transportation pass).  

• €10 meal vouchers.  

• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents.  

• Attractive working conditions with collaborative workspaces, restaurants, and recreational and sports areas. 

Your talent and motivation are our only selection criteria. 

We value the richness of the diverse nationalities, personalities, and professional backgrounds. 

We know how to adapt to the specific needs of our employees, including those with disabilities. 
We encourage all applications, regardless of gender, so go ahead and apply! 

Recruitment is all about people!    

Is this mission appealing to you? Apply, and we will offer you:  

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you.  

1. An interview with the team manager responsible for the role you are interested in.   

1. For some roles, you might also be required to complete an assessment (use case and motivation questionnaire.  

1. A final interview with our Human Resources team to discuss our Group's culture, work environment, training program, career prospects, as well as various benefits offered by the Group.  

1. A personalized feedback.  

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