Company Description
“Hospitality is a work of Heart” at Novotel Perth Murray Street part of the Accor Group, where we champion diversity with purpose and heartfelt care. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.
Nestled in the vibrant heart of Perth, Novotel Perth Murray Street is a contemporary 4.5-star hotel offering world-class dining, premium leisure facilities, and seamless access to the city’s best from Elizabeth Quay and RAC Arena to the St George’s Terrace business precinct. With Perth Underground Station just moments away, the hotel is perfectly positioned for both business and leisure travellers. Recognised as one of Western Australia’s leading hotels, we are a multiple award-winning property, including All Abilities Hotel and Environmental Services at the 2026 AHA WA Accommodation Awards, building on our 2025 Superior Accommodation win. Led by General Manager & Vice President Operations WA &TAS Nathan Frost, who was recently inducted into the AHA WA Accommodation Industry Hall of Fame, our hotel continues to set the benchmark for excellence in Western Australia’s hospitality landscape.
Job Description
We are seeking an experienced and dedicated Night Manager (Full -Time) to join our team and lead our night operations. As the Night Manager, you will ensure smooth and efficient hotel operations during the overnight shift, delivering a seamless guest experience and ensuring the safety and security of our guests and team.
Job Description
Oversee the nightly operations of the hotel, ensuring all departments function effectively
Manage guest relations and handle any complaints or issues that arise during the night shift
Conduct night audits, ensuring financial transactions and reports are accurate
Ensure the safety and security of all hotel guests and staff by conducting regular property checks
Support the front office, ensuring exceptional service and efficiency in check-ins, check-outs, and guest queries
Lead and motivate the night team, including front office and security staff
Coordinate with other departments to ensure guests’ needs are met
Manage emergency situations, including medical issues, fire alarms, or security concerns
Ensure compliance with hotel policies, procedures, and regulations
Qualifications
Previous experience in a similar role, preferably in hotel leadership
Strong leadership and team management skills
Exceptional problem-solving abilities and a proactive approach to guest service
Excellent communication and interpersonal skills
Knowledge of hotel management systems (e.g., Opera Cloud, and basic accounting skills for night audits)
Flexibility to work night shifts, including weekends and public holidays
A professional and approachable manner, with the ability to stay calm under pressure
Current First Aid and Responsible Service of Alcohol (RSA) certifications are an advantage
Additional Information
Why Work With Accor? Glad You Asked!
ALL Heartist Membership – Save on stays, food and drink at 5,500+ Accor hotels worldwide
Friends & Family Discounts – Share the perks with the people who matter most
Learn Your Way – Access world-class training and career development programs
Global Career Opportunities – With over 400 hotels in the Pacific and 110 countries worldwide, where you go is up to you
Come As You Are – We’re all about inclusion, individuality and creating a space where everyone belongs
This isn’t just a job. It’s your chance to be part of something bold, welcoming, and a little bit wild!
