Company Description
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.
As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
- Connecting guests to the extraordinary place we call home
- Discovering a broad offering of career paths
- Learning and thriving among a group of international hospitality professionals
- Being passionate about people and attentive to the world - we are globetrotters!
- Going beyond the walls of our hotel to support our community
- Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess
Job Description
Summary of Responsibilities:
Reporting to the Director of Front Office Operations, responsibilities and essential job functions include, but are not limited to the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Ensure an exceptional guest experience by providing professional, engaging and proactive service while safely transporting guests to and from the Hotel and the beach club
- Ensure bus interior is clean and prepared to receive guests
- Assist guests embarking and disembarking the bus as may be required
- Demonstrate awareness of groups, events and activities happening in the hotel
- Follow and ensure compliance with all corporate, hotel and departmental policies and procedures
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)
- Perform any other duties, tasks, and assignments within your department as required
Qualifications
Qualifications:
- A valid Community Service license and clean driving record is required
- Ability to drive standard transmission vehicles is required
- At least 1 years’ experience as a public bus operator or in a similar position is required
- Current CPR and First Aid certification is an asset
- Demonstrated excellent communication and engaging customer service skills is required
- Experience with guided tours in Bermuda is a distinct advantage
- Blue Flag or CTA designation is a distinct advantage
- Clean drug & alcohol test results are required as a condition of employment
- Proven ability to work cohesively as part of a team in a multicultural, diverse environment
- Strong work ethic, highly responsible, reliable and the ability to work extended hours including evenings, public holidays and weekends is required
Additional Information
Physical Aspects of Position (include but are not limited to):
- Sitting: 0-1 Hr/Day; Walking: 6-8 Hr/Day; Standing: 6-8 Hr/Day
- Bending/Reaching: 4-6 Hr/Day; Pushing/Pulling: 4-6 Hr/Day
- Physical effort: Does not lift weights over 50lbs
- Visual Effort: Medium
- Environmental Stress: Busy Atmosphere
