- Full-Time
- Permanent
- Information Technology
- ACCOR
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ibis Navi Mumbai, Navi Mumbai, India
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REF43233N
IT Executive
Region
MEA SPAC
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JOB DESCRIPTION
Job Title: IT Executive at ibis Hotel - Navi Mumbai
Department: IT
Job Purpose
This position is responsible for handling of day-to-day IT operations. The IT manager ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.
Reporting Lines: IT Manager
Key Interactions
Internally
- All departments
Externally
- Guests
- Suppliers
- Vendors
Primary Responsibilities
IT Operations
- Manage and support all the systems in the hotel
- Provide In-house guest IT related matter troubleshooting
- Coordinate, manage and oversee projects, document process
- Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network
- Manage system changes with appropriate support staff to ensure uninterrupted services
- Liaise with vendors and work with users at all level
- Maintain inventory of all equipment, software and software licenses
Other Responsibilities
- Be aware of the hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical issues in the Job
To ensure that day-to-day IT related issues are managed and resolved in a prompt and efficient manner.
- Diploma in Information Technology
- Preferred from Hotel Industry
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
Knowledge of Windows Operating System
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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