- Full-Time
- Permanent
- FAIRMONT
- Information Technology
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FAIRMONT BANGKOK SUKHUMVIT, Bangkok, Thailand
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REF51556W
Director of Information Technology (Pre-opening) Fairmont Bangkok
Region
Luxury & Lifestyle
Fairmont Bangkok Sukhumvit is scheduled to open in 2025 following the rebranding of the Bangkok Windsor Hotel, located in the heart of the city’s Sukhumvit district, which will bring a unique timeless interpretation of Fairmont’s glorious legendary classic design, providing the most iconic and distinctive services together with an unforgettable gastronomic experience.
Designed with “A Tasteful Touch of Elegance and Simplicity,” Fairmont Bangkok Sukhumvit will offer approximately 419 room keys and feature a variety of specialty restaurants & bars, a rooftop bar with a spectacular view of the skyscrapers in Bangkok’s CBD, a swimming pool, a fitness center, a spa and wellness center, and meeting facilities with a choice of room size and equipped with virtual meeting equipment to meet the demands of today’s customers, appealing to both overseas guests and Bangkok residents.
Responsible for set up, monitoring and maintaining the IT infrastructure, including the computer networks, servers, POS systems and communication technologies of the Hotel.
Ensuring and implementing security measures to ensure the integrity and privacy of corporate and guest data, as well as compliance with data protection regulations.
Leading the IT team
Technical instruction for employees and trainees
Motivation of the team
Installation and configuration of hardware and software.
Troubleshooting and troubleshooting of IT issues that arise.
Technical support for all employees of all mentioned companies as well as the organization of employee training to ensure the efficient use of IT systems and tools.
Development of technological solutions that improve guest service, such as optimization of reservation systems, digital check-in/check-out procedures and Wi-Fi services.
Resolving issues and handling guest complaints, related to IT challenges.
Communicate with other departments to ensure the smooth running of operations.
Negotiation and communication with IT suppliers and service providers to ensure that the products and services delivered and used meet the requirements of hotel operators.
Responsibility for effective vacation planning for all team members.
Regular participation in HOD meetings and conducting daily team briefings.
Conducting appraisal interviews with all team members, according to Fairmont standards.
Management of the IT budget in terms of efficient use of resources.
Leading IT projects and initiatives, such as introducing new technologies or updating software applications.
Informing management about the status and progress of IT initiatives.
Preparation of reports to document the usefulness and effectiveness of IT systems.
Tracking technological trends. The incumbent must deal with current IT trends in order to keep hotel operations competitive.
Knowledge and Experience
- Diploma in Information Technology
- Minimum 5 years of relevant experience with at least 1 year in a similar capacity
- Good reading, writing and oral proficiency in English language
- Knowledge of Windows Operating System
- Ideally previous experience in pre-opening
Competencies
- Good communication skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Well-presented and professionally groomed at all times
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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