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  1. Full-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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Mercure Alice Springs Resort, Alice Springs, Australia

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REF60595C

Housekeeping Manager

Region

MEA SPAC


Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Mercure Alice Springs is seeking a passionate Housekeeping Manager located in the Heart of Australia.


Job Description

As the Housekeeping Manager, you will be responsible for assisting with overseeing housekeeping operations and will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What you will be doing:

  • Overseeing and managing the day-to-day operation of the department to ensure service standards are followed 
  • Handle guest requests, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Implement, effectively, all Housekeeping policies and procedures
  • Support departmental targets and objectives, work schedules, budgets, and policies and procedures.
  • Conduct regular checks of all areas of the property to ensure that all facilities are being cleaned and maintained according to Work Health and Safety regulations
  • Controlling of all housekeeping inventory, including chemicals, linen and supplies
  • Provide on going training and support to the Housekeeping Team.

Salary: 73,348 - $74,000


Qualifications

Your experience and skills include:

  • Exceptional attention to detail with previous Hotel Housekeeping Leadership experience
  • Excellent leadership, interpersonal and communication skills
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities and the ability to lead by example
  • Demonstrable knowledge of safe and efficient housekeeping procedures.

Additional Information

 

What is in it for you:

  • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
  • Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
  • Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun. 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

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