- Full-Time
- Permanent
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles Boston, Boston, United States
__jobinformationwidget.freetext.ExternalReference__
REF60576S
Front Office Manager (Duty Manager)
Region
Luxury & Lifestyle
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office, including, but not limited to front desk, guest services, concierge, and Raffles Service(telephone), while consistently achieving exemplary guest service and adhering to Raffles policies and procedures.
- Professional manner, outgoing personality, self-driven
- Bachelor's Degree in Hospitality Management preferred
- Minimum 2 years previous Front Office experience preferred, 1+ year in supervisory role
- Experience in a luxury environment is preferred
- Able to work calmly under pressure, possess excellent interpersonal, written and verbal communication skills
- Highly organized with the ability to be flexible with hours, days off, assignments and additional duties
- Annual incentive/bonus eligible.
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical, dental, vision, life insurance and more.
- Compatible 401K plan.
- Personalized development opportunities across Accor's extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Pullman New Delhi Aerocity, New Delhi, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
New Delhi
Job Category
Rooms
Description
Financial- To ensure that weekly store is withdrawn as per the budget.To ensure stock in pantry is maintained as per the par.Operational-Supervise the work of housekeeping team to ensure all guest ro
Reference
ddb7c0b4-92c0-49a0-8866-98ad28a7f943
Expiry Date
01/01/0001
Salary
Location
Sofitel Melbourne on Collins, Melbourne, Australia
Experience Level
Associate
Job Schedule
Part-Time
Brands
ACCOR
Job type
Permanent
Locations
Melbourne
Job Category
Rooms
Description
As a Front Office Welcomer (Porter), you provide the initial welcome and the final “au revoir” to our guests, whilst assisting with their luggage and vehicles. We are looking for genuine and passionat
Reference
50ff1e64-8aa1-4f03-8959-1f2f11a1a0e2
Expiry Date
01/01/0001
Salary
Location
Mercure Alice Springs Resort, Alice Springs, Australia
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Australia
Job Category
Rooms
Description
As the Housekeeping Manager, you will be responsible for assisting with overseeing housekeeping operations and will demonstrate the essence of creating an exceptional guest journey. You are committed
Reference
c70e22cc-546a-460c-ace8-baa138f7f3bf
Expiry Date
01/01/0001
Salary
Location
Novotel Hyderabad Convention Centre, Hyderabad, India
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hyderabad
Job Category
Rooms
Description
Assist guests with check in and checkout, as well as other cashiering dutiesReview arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessaryWelcome guests on ar
Reference
fa8e3a9c-142a-420e-9c77-46ce917d7019
Expiry Date
01/01/0001
Salary
Location
ibis São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Receber e atender os clientes conforme o estilo da marca de atuação. Prestar informações diversas, de acordo com as necessidades dos clientes e práticas essenciais da área. Colocar os clientes no “cor
Reference
7e25d339-9ddb-4e07-b0ac-5283d8df73a0
Expiry Date
01/01/0001
Salary
Location
ibis São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Trabalhar no coração do hotel. Tudo passa pela recepção. Turno da auditoria, rotina com conferências, relatórios e fechamento do dia np hotel.
Reference
c67a0dbb-5bf7-4a19-bbca-52dce035e7f2
Expiry Date
01/01/0001
Salary
Location
Mövenpick Marrakech, Marrakesh, Morocco
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Marrakesh
Job Category
Rooms
Description
Offre d'Emploi : Night Auditor H/F – Hôtel Mövenpick MarrakechL'Hôtel Mövenpick Marrakech recherche un(e) Night Auditor pour rejoindre son équipe dynamique et passionnée.Missions principales :Assurer
Reference
05d3e39e-7c46-4b63-9687-e856d18545c9
Expiry Date
01/01/0001
Salary
Location
Fairmont Empress, Victoria, Canada
Experience Level
Director
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Victoria
Job Category
Rooms
Description
This role works directly with the Director, Rooms, in the planning and direction of the front office operations, ensuring that guest expectations are consistently exceeded, that the shareholders recei
Reference
6aaf0157-e214-4829-a62b-e76a055c6890
Expiry Date
01/01/0001
Salary
Location
Banyan Tree Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
BANYAN TREE
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
You are at the heart of the hotel! As a Laundry Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a me
Reference
f6de3fc2-b222-4e44-9f38-2653722cb74b
Expiry Date
01/01/0001
Salary
Location
Fairmont Waterfront, Vancouver, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Rooms
Description
Royal Service Agent Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent
Reference
8b081f8a-6d51-428b-9db2-dcf39b133dd1
Expiry Date
01/01/0001