- Full-Time
- Permanent
- RAFFLES
- Rooms
__jobinformationwidget.freetext.LocationText__
Raffles Boston, Boston, United States
__jobinformationwidget.freetext.ExternalReference__
REF60576S
Front Office Manager (Duty Manager)
Region
Luxury & Lifestyle
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
The Front Office Manager is responsible for all aspects of guest service and guest satisfaction that is generated and maintained by daily operations of the front office, including, but not limited to front desk, guest services, concierge, and Raffles Service(telephone), while consistently achieving exemplary guest service and adhering to Raffles policies and procedures.
- Professional manner, outgoing personality, self-driven
- Bachelor's Degree in Hospitality Management preferred
- Minimum 2 years previous Front Office experience preferred, 1+ year in supervisory role
- Experience in a luxury environment is preferred
- Able to work calmly under pressure, possess excellent interpersonal, written and verbal communication skills
- Highly organized with the ability to be flexible with hours, days off, assignments and additional duties
- Annual incentive/bonus eligible.
- Employee benefit card offering discounted rates in Accor worldwide for you and your family.
- Excellent Company benefits including medical, dental, vision, life insurance and more.
- Compatible 401K plan.
- Personalized development opportunities across Accor's extensive brand portfolio.
- Ability to make a difference through our Corporate Social Responsibility activities.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
RIXOS RIXOS MAKADI BAY, Hurghada, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Hurghada
Job Category
Rooms
Description
Act as a bridge between guests and operational departments, focusing on guest satisfaction, and maximising the quality of services.2.2 Create a communication bridge between guests and operational depa
Reference
5d0a4d22-2bbb-4715-9c3f-c6c9a465b733
Expiry Date
01/01/0001
Salary
Location
Raffles Al Areen Palace Bahrain, Manama, Bahrain
Experience Level
Executive
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Manama
Job Category
Rooms
Description
Provide exemplary customer service to all guests, offering assistance and recommendations to enhance their stay.Handle guest inquiries, requests, and complaints promptly and professionally, striving f
Reference
40d61f5e-c3ed-48c3-b5d8-39365812dca2
Expiry Date
01/01/0001
Salary
Location
Mercure Makkah Aziziah, Makkah, Saudi Arabia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Makkah
Job Category
Rooms
Description
Reception Agent First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable exper
Reference
fe2b69f0-289f-4779-a60c-44b2647340a4
Expiry Date
01/01/0001
Salary
Location
greet Hotel Bordeaux Floirac Arena, Bordeaux, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Bordeaux
Job Category
Rooms
Description
Vos missions, si vous les acceptez :Manager l’équipe de réception : Superviser et animer l’équipe de réception, assurer la formation et l’accompagnement des réceptionnistes et veiller à l’efficacité d
Reference
9fc2781e-60e0-4ba2-a99c-fe3012ca05fa
Expiry Date
01/01/0001
Salary
Location
ibis budget Southampton Centre, Southampton, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS BUDGET
Job type
Temporary
Locations
United Kingdom
Job Category
Rooms
Description
We are seeking a friendly and professional Front Desk/Welcomer (Part Time/Zero Hour Contract)to join our team in Southampton, United Kingdom. As the first point of contact for our guests, you will pla
Reference
f58e10da-b37c-408a-a1f8-8374bf616f9e
Expiry Date
01/01/0001
Salary
Location
ibis Southampton Centre, Southampton, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information. Attend to all incoming calls in a professional and polite
Reference
c22118d3-b2e0-4a2d-83ab-36219e4059b1
Expiry Date
01/01/0001
Salary
Location
Mercure Oxford Hawkwell House Hotel, Oxford, United Kingdom
Experience Level
Associate
Job Schedule
Part-Time
Brands
MERCURE
Job type
Permanent
Locations
Oxford
Job Category
Rooms
Description
Title: Night PorterOur mission at Mercure Oxford Hawkwell House Hotel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whate
Reference
f8efe674-8870-4070-926d-be48f9921be5
Expiry Date
01/01/0001
Salary
Location
ibis London Blackfriars, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
London
Job Category
Rooms
Description
As our Night Receptionist, you…Are the ‘face of ibis London Blackfriars’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while add
Reference
679539f6-734c-4508-86ef-ef734dd61683
Expiry Date
01/01/0001
Salary
Location
ibis Brighton City Centre - Station, Brighton, United Kingdom
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Brighton
Job Category
Rooms
Description
Join our team in Brighton as a Night Auditor and become the guardian of financial integrity during the quiet hours. In this crucial role, you'll ensure accurate accounting, meticulous record-keeping,
Reference
7d1d902b-ef67-46b7-9a0d-50f904d87ade
Expiry Date
01/01/0001
Salary
Location
Hotel Mercure Wien Westbahnhof, Vienna, Austria
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Vienna
Job Category
Rooms
Description
Du bist das "Gesicht von Hotel Mercure Wien Westbahnhof", heißt unsere Gäste herzlich willkommen, stellst ihr Wohlbefinden in den Mittelpunkt und verleihst ihrem Aufenthalt Deine persönliche Note.Du s
Reference
3fc004ae-8157-41dd-bfc6-6b6eab0243c6
Expiry Date
01/01/0001