Company Description
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.
As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
- Connecting guests to the extraordinary place we call home
- Discovering a broad offering of career paths
- Learning and thriving among a group of international hospitality professionals
- Being passionate about people and attentive to the world - we are globetrotters!
- Going beyond the walls of our hotel to support our community
- Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess
Job Description
Summary of Responsibilities:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include, but are not limited to, the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
- Coordinate and provide administrative support to all areas of the Housekeeping department
- Assign rooms to room attendants, housemen and supervisor according to sectional breakout schedule.
- Post Room Attendants’, Housemen’s and Supervisors’ daily assignment sheets for gratuities.
- Maintain all employee records and schedules within the Housekeeping department.
- Maintain work order and guests’ requests, insuring timely reporting and delivery to guest rooms.
- Update daily the housekeeping room discrepancy report.
- Answer housekeeping office phones, recording all messages and dispatching messages as instructed by the Director of Housekeeper.
- Responsible for above skills and activities in daily work as a representative of the Director of Housekeeper.
- Empowered to think, act and make decisions.
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
- Perform any other duties, tasks, and assignments within your department as required.
Qualifications
Qualifications:
- Previous housekeeping experience in a luxury hotel environment is an asset
- Must possess a strong work ethic
- Able to multi-task and work efficiently in a demanding, fast paced environment
- One (1) year experience in Administrative support preferred
- Proficient in Microsoft Office Applications
- Excellent communication and organizational skills
- Knowledge of all hotel facilities and surrounding area is an asset
- Ability to work well under pressure
Additional Information
Physical Aspects of Position (include but are not limited to):
- Walking, standing, constant sitting, bending, pushing and pulling anywhere from 2 – 6 hours a day.
- Does not lift weights exceeding 25 lbs.
- Requires constant repetitive motion.
- Environmental stress is high – work in extreme weather conditions, high noise level and utilize hazardous machinery
