Company Description
Where passion drives life, join us at Accor!
As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.
With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.
If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!
Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.
✨ Hospitality is a work of heart.
💛 Join us and become a Heartist®.
Swissôtel The Bosphorus, Istanbul
As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.
🌟 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.
🛎 Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.
🚀 Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Job Description
- The comfort and cleanliness of assigned guest rooms and general guest areas are ensured according to the planned schedule.
- Duties are carried out according to a shift system, with tasks being fulfilled based on the changing shifts throughout the day.
- Rooms and general areas are cleaned using the same method at all times, as required by hotel standards and specified procedures.
- General cleaning is performed whenever instructed by the Assistant Housekeeping Manager or Floor Supervisor.
- The Daily Room Responsibility Report is completed after each room is cleaned when working on floors.
- While cleaning a guest room or providing turndown service, the door is kept open and the "Room Being Cleaned" sign is placed on the door.
- The storage area is organized by arranging towels, linens, guest supplies, and cleaning materials before the shift ends to prepare for the next day.
- Supplies are collected from storage rooms quietly to avoid disturbing guests.
- All trays and room service carts are transported from the corridors to the service area.
- If a "Do Not Disturb" sign is displayed on a room door during cleaning rounds, no knocking is done, and the Floor Supervisor is immediately informed to initiate the relevant procedure.
- Belongings left behind by guests in vacated rooms or other general guest areas are reported to the Housekeeping Office and delivered with a record at the first opportunity.
- Guest laundry items left in a room for cleaning are immediately reported to the Housekeeping Office.
- Missing guest or cleaning supplies from the storage area are reported to the supervisor.
- The Floor Supervisor is informed about stained curtains needing replacement, sofas requiring cleaning, torn items needing repair, and any technical issues to be resolved.
Qualifications
- Knowledgeable about cleaning and hygiene rules
- Careful, meticulous, and responsible
- Physically resilient, able to stand for long periods
- Team player, friendly, and with strong communication skills
- Flexible and adaptable to shift schedules and working hours
