- Part-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
PULLMAN AUCKLAND HOTEL & APARTMENTS, Auckland, New Zealand
__jobinformationwidget.freetext.ExternalReference__
REF62324I
Guest Services Agent
Region
MEA SPAC
Join us at Accor & Pullman Auckland, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
At Pullman Auckland, we see the familiar differently, delivering pioneering experiences blending innovative work+ event spaces with vibrant social atmosphere for business, leisure and local guests.
Our service promise, 'Progress Together, Anytime, Anywhere,’ empowers us to embrace others progress as our own by seeking opportunities, connect with meaning and make an impact.
A visionary change agent who actively seeks opportunities and forges meaningful connections to create a lasting impact.
Hospitality is a work of heart,
Join us and become a Heartist®
Pullman Auckland is looking for a talented and passionate Guest Services Agent wishing to expand their knowledge in a 5-star hotel environment.
As a Guest Services Agent, your primary responsibilities will include:
- Welcome guests from all corners of the world to our beautiful hotel, growing relationships with new and regular guests.
- Ensure accuracy and professionalism with information and payments during arrivals and departures.
- Work closely with a fantastic team, fostering positive relationships with other Pullman Auckland departments, including Housekeeping and Reservations.
Qualifications
Whilst talent and attitude are our primary requirements, you also have:
- Experience in a busy hotel environment
- Proven reception exposure and experience is an advantage
- Exceptional attention to detail and a nature that successfully connects with all guests
- The right to work in New Zealand
- Full NZ Drivers license and Opera Cloud knowledge is an advantage, but not necessary.
- Be able to work a rotating roster across 7-days including weekends and public holidays
Why join Pullman Auckland?
Our People+ Culture
We are, who we serve
We hire for personality, train for skill.
A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic,
and multi-hyphen spirit of our muse.
- We seek opportunities
- We connect with meaning
- We make a positive impact
We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
- Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide
- Daily staff meals provided
- Ongoing reward and recognition incentives
- Opportunities for further development and worldwide career progression within Accor
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Ibis Styles Nancy Ouest Laxou, Laxou, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Laxou
Job Category
Rooms
Description
Réceptionniste (H/F) La première impression est toujours la bonne! En tant que Réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent
Reference
e82e5412-f6be-4608-9b39-f67b1197077b
Expiry Date
01/01/0001
Salary
Location
ibis Rotterdam City Centre, Rotterdam, Netherlands
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS
Job type
Permanent
Locations
Rotterdam
Job Category
Rooms
Description
Jouw rol als Team Member Host Als Team Member Host ben jij het gezicht van ons hotel en speel je een veelzijdige rol. Jij zorgt ervoor dat gasten zich welkom voelen vanaf het moment dat ze binnenkome
Reference
b86df0f2-8a2f-4b8f-803e-070df99ebfd3
Expiry Date
01/01/0001
Salary
Location
Sofitel Dubai The Palm, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Ensures that our guest have memorable experiences at Sofitel Dubai The Palm.Welcome and bid fond farewell to all guests upon arrival at the resort in a traditional manner as stipulated in the operatin
Reference
16a1bb46-4567-46b8-a681-325497caf532
Expiry Date
01/01/0001
Salary
Location
IBIS PARIS PORTE DE BERCY, CHARENTON LE PONT
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Charenton Le Pont
Job Category
Rooms
Description
Nous recherchons pour notre hôtel Ibis Budget Paris Porte de Bercy (234 chambres) à Charenton le Pont (94) un/une Chef(fe) de réception F/H, en CDI à 39h, à partir du 17.03.2025. Vos futures mission
Reference
EVZLL687
Expiry Date
01/01/0001
Salary
Location
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Cape Town
Job Category
Rooms
Description
Scope of Position:Reporting to the Housekeeping Management, the Room Attendant is responsible for ensuring we provide the highest level of cleanliness in our Guestrooms whilst providing day cleans and
Reference
e7d56da1-1987-4e34-980a-56d0bc07d0af
Expiry Date
01/01/0001
Salary
Location
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Cape Town
Job Category
Rooms
Description
Position OverviewReporting to the Senior Front Office Manager, the successful candidate will be responsible for ensuring we provide the highest level of guest service and ensuring that standards are m
Reference
994167fb-fd6d-4fff-982b-d392f07038eb
Expiry Date
01/01/0001
Salary
Location
Raffles Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
PURPOSE OF POSITIONTo manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.KEY ROLES & RESPONSIBILITI
Reference
6a672735-5b0c-406d-8aba-4b0a2605211a
Expiry Date
01/01/0001
Salary
Location
Novotel Mumbai International Airport, Mumbai, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Mumbai
Job Category
Rooms
Description
We are seeking a dedicated and customer-focused Guest Service Associate - Housekeeping to join our team in Mumbai, India. In this role, you will be responsible for maintaining the highest standards of
Reference
b1bd1e7c-3283-427f-9628-899e0afbb3ec
Expiry Date
01/01/0001
Salary
Location
NOVOTEL NICE ARÉNAS AÉROPORT, NICE
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Nice
Job Category
Rooms
Description
Mission(s) générale(s) - Raison d'être : · Garant du bon déroulement du séjour du client. Il intervient de la constitution du dossier client jusqu'au règlement des prestations. Principales Respon
Reference
QWKXX012
Expiry Date
01/01/0001
Salary
Location
Novotel Medellin El Tesoro, Medellín, Colombia
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Medellín
Job Category
Rooms
Description
Como Supervisor de Habitaciones, demostrará la esencia de crear un viaje excepcional para el huésped. Usted se compromete a cuidar de los huéspedes desde el momento en que llegan hasta su partida.Lo q
Reference
e2d48378-df98-4dd3-b36d-4ea926bd37d1
Expiry Date
01/01/0001