- Full-Time
- Temporary
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
, Vũng Tàu, Vietnam
__jobinformationwidget.freetext.ExternalReference__
REF61638P
Guest Service Agent
Region
PM&E
The Pullman Vung Tau Hotel features 356 rooms with contemporary designs inspired by the creative and vibrant coastal city life, offering guests a "bleisure" experience — a perfect balance between work and leisure. Our conference and event center spans over 2,321 square meters, comprising 2 grand ballrooms and 4 meeting rooms equipped with state-of-the-art facilities, accommodating up to 1200 guests. Guests can also meet, entertain, or relax while enjoying distinct and enticing culinary experiences at Riviera Restaurant with an international à la carte menu, Corniche Ultra Lounge serving Tapas or experiencing delightful beverages at the Lobby Bar or Poolside Bar. The Fit Lounge is open 24/7, and the outdoor pool bathed in natural light, complemented by Pullman's unique amenities such as the Welcomer service, Signature Pullman bedding, Connectivity Lounge, and Co-Meeting criteria, ensuring a satisfying stay for all guests.
GENERAL MISSION
- Is the image representative, is the builder, preserving and developing the reputation and brand of the Investor and the Hotel Management Group.
- The receptionists will be enthusiastic and co-efficient to serve all guests approaching the Front Desk with a professional, warm and positive attitude. You will be a key factor in the check-in and check-out process, which occurs at the Front Desk, and will be available to help the guest in any of their request.
- The receptionist rotates 24 hours a day
- The receptionist report directly to the Front Desk Supervisor.
TECHNICAL RESPONSIBILITIES
- The receptionists will be the first person that guests will approach for any service or assistance. The greetings and attitudes of the Front Desk will influence a lot on guest’s perception about our hotel overall.
- Being at the service of the guest, the first task of the Receptionist is to be available at any time for a guest and to take extra care of him by an automatic greeting with smile, warm & positive attitude. The guest will feel they are welcomed at any time. The guest will be always the first priority for a Receptionist.
Degree in Hotel or related field
Fluent in Vietnamese, English communication, and a third language would be a plus
2 years related experience, including supervisory experience, or an equivalent combination of education and experience
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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