- Full-Time
- Permanent
- MOVENPICK
- Rooms
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Movenpick Resort Al Marjan Island, Ras Al-Khaimah, United Arab Emirates
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REF54654O
Guest Relations Manager (Russian Speaker)
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.
Guest Relations Manager
Can you bring your own personality, create a “magnifique” experience and naturally connect with guest and colleagues alike?
We are looking for a Guest Relations Manager to join our team! This could be the next step for you into a Management position within Hotel and the group, and so APPLY TODAY, get lots of perks and benefits, learn & grow continuously and start your lifelong career here!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Responsible in ensuring the efficient operation in Guest Services
- Ensure that all team members are properly trained
- To handle complaint / incidents / accidents occurring in the hotel when required
- To manage & motivate the teams to upsell and to make sure that the rates given are matching with the instructions received
- Develops high quality relationships with guests throughout their stay, in order to encourage loyalty
Your experience and skills include:
- Minimum experience of two years in a similar role in 5-star Luxury Hotel
- Bachelor’s degree in Hospitality or equivalent
- Knowledge in MS Office and Opera system
- Ability to speak other languages preferably Russian
- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong verbal and written communication skills and pride in personal presentation
- A genuine passion for customer service with a strong focus on always making our guest’s feel welcome during their stay
- Strong leadership & interpersonal skills
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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