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  1. Full-Time
  2. Permanent
  3. FAIRMONT
  4. Rooms

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Fairmont Makati, Makati, Philippines

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REF60425B

Guest Relations Manager (Korean Speaking)

Region

Luxury & Lifestyle


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


Job Description

• Supports the Guest Experience Manager and ensure Korean speaking and VIP guests’ experience meets expectations from pre-arrival to departure.

• Prepares for the Korean speaking arrivals and take care of the special arrangements/requests.

• Facilitates the in-room check-in of Korean speaking guests and guests with transfer-in.

• Monitors Korean speaking arrivals, in-house and departures, and offer assistance through the duration of their stay.


Qualifications

• Graduate of a Degree in Hospitality Management or any related field.

• Minimum of three (3) years of relevant experience in a luxury hotel is an asset.

• Fluency in Korean language (reading, writing and speaking). Knowledge of Korean culture and customs is an asset.

• Service-oriented with excellent leadership, communication and interpersonal skills.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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