Company Description
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
We're looking for a dedicated and detail-oriented GSA - Housekeeping professional to join our team in Mysuru, India. In this role, you will play a vital part in maintaining the cleanliness, hygiene, and overall appearance of our facilities, ensuring a comfortable and welcoming environment for our guests. Your commitment to excellence and collaborative spirit will directly contribute to creating exceptional guest experiences and upholding our organization's high standards.
- Clean and maintain guest rooms, public areas, and other assigned spaces to meet our rigorous standards of cleanliness and hygiene
- Respond promptly and efficiently to guest requests and concerns related to housekeeping matters, demonstrating empathy and professionalism
- Properly handle, store, and inventory cleaning supplies, equipment, and guest amenities in accordance with company procedures
- Collaborate with other departments to ensure seamless and positive guest experiences
- Report any maintenance issues, safety hazards, or security concerns to the appropriate personnel in a timely manner
- Maintain the security and privacy of guest rooms and hotel property at all times
- Adhere to all company policies, procedures, and safety guidelines, demonstrating a commitment to workplace safety
- Assist in managing inventory levels of cleaning supplies and linens, communicating needs to supervisors
- Participate in regular training sessions to stay updated on best practices, new cleaning techniques, and organizational standards
- Contribute to a positive and inclusive work environment by demonstrating a professional, courteous, and supportive attitude toward guests and colleagues
- Identify and resolve minor operational issues independently, escalating complex matters when necessary
Qualifications
**Required Skills:**
- Strong attention to detail and commitment to maintaining high cleanliness standards
- Excellent time management and organizational abilities
- Effective communication and interpersonal skills
- Ability to work collaboratively with team members and other departments
- Physical stamina and capability to perform manual tasks, including lifting and standing for extended periods
- Reliability, punctuality, and strong work ethic
- Basic proficiency in English (written and verbal) to understand instructions and communicate with guests and staff
- Knowledge of proper handling, storage, and safety protocols for cleaning supplies and equipment
- Problem-solving ability and flexibility in adapting to changing priorities
**Preferred Experience:**
- Previous experience in housekeeping, facility maintenance, or guest services roles
- Familiarity with hospitality industry standards and guest service expectations
- Experience working in a team-oriented environment
- Knowledge of sanitation and hygiene best practices
**Preferred Qualifications:**
- Certification in housekeeping or hospitality services
- Experience with hotel management systems or housekeeping software
- Multilingual abilities (particularly local language proficiency in Mysuru region)
