- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Novotel São Paulo Jardins, São Paulo, Brazil
__jobinformationwidget.freetext.ExternalReference__
REF90187Q
GOVERNANTA / GOVERNANTE
Region
Americas
Por que trabalhar para a Accor?
Somos muito mais do que um líder mundial. Sejam bem-vindos como você é e você poderá encontrar um trabalho e uma marca que correspondam à sua personalidade.
Apoiamos você a crescer e aprender todos os dias, garantindo que o trabalho traga um propósito à sua vida, para que, durante sua jornada conosco, você possa continuar a explorar as possibilidades ilimitadas da Accor.
Ao ingressar na Accor, cada capítulo de sua história é sua para escrever e juntos podemos imaginar a hospitalidade de amanhã. Descubra a vida que espera por você na Accor, visite https://careers.accor.com/
Faça o que você ama, cuide do mundo, ouse desafiar o status quo! #BELIMITLESS
Garantir a disponibilidade de apartamentos limpos e arrumados, bem como a organização e
limpeza das áreas públicas, em conformidade com os padrões de qualidade requeridos pela
marca.
Responder pela área de Governança, envolvendo organização, limpeza e conservação dos
apartamentos e das áreas públicas do hotel (social e serviço), orientando equipe, priorizando e distribuindo tarefas e solucionando os problemas operacionais pertinentes.
• Responder pela compra, conservação e inventário de uniformes e enxovais.
• Manter contato com fornecedores, atendendo-os, conhecendo seus produtos, examinando
as vantagens oferecidas, efetuando orçamentos e efetuando a compra, após validação do
superior.
• Supervisionar as atividades da Lavanderia (externa ou interna).
• Participar da elaboração do orçamento anual, em conjunto com o superior, bem como
acompanhar o Real X Orçado.
• Responder pela manutenção da decoração do hotel, envolvendo tapeçaria, floricultura e
objetos de arte.
• Controlar as compras do departamento de governança, conferindo os tipos produtos,
preços, quantidades, etc. e corrigir eventuais diferenças, validando com a gerencia se for o
caso.
• Manter contato com os demais departamentos para solução de assuntos diversos
relacionados à área de atuação.
• Responder pelo controle de “Achados e Perdidos”, até a sua devida entrega ao hóspede ou
destino final, atentando-se aos prazos de guarda.
• Garantir o cumprimento das metas estabelecidas no contrato de gestão.
• Garantir a execução dos processos e procedimentos do “Auto Controle” da área.
• Coordenar equipe sob sua responsabilidade, selecionando, treinando, avaliando o
desempenho e estimulando o nível de motivação dos colaboradores.
FORMAÇÃO / CURSOS
Mínimo - Superior completo
Desejável - Superior completo em Turismo ou Hotelaria ou Compatível
CONHECIMENTOS ESPECÍFICOS
Mínimo:
- Conhecimentos das rotinas e procedimentos da área de Governança
- Software de gerenciamento hoteleiro
- Pacote Office e internet.
Desejável:
Gestão de pessoas e controle de custos
Cargo de Confiança
Buscamos alguém organizado, com criatividade, atento a detalhes e muita disposição para trabalhar em equipe.
Competências requeridas: Liderança, Planejamento, Orientação a Resultados, Tomada de decisão e flexibilidade.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Rooms
Description
The Turndown Attendant is responsible for ensuring we provide the highest level of cleanliness in our guestrooms whilst providing nightly turndown service for all guestrooms.What you will be doing:Ove
Reference
ab6245d2-028d-4d04-99d4-f4b6d3d0d06f
Expiry Date
01/01/0001
Salary
Location
Fairmont Orchid - Hawaii, Kohala Coast, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Kohala Coast
Job Category
Rooms
Description
As Fairmont Gold Manager, you will curate exceptional guest experiences on Fairmont Orchid’s exclusive 45-room luxury guest floor. You will lead and elevate personalized moments through a dedicated Co
Reference
6e992d64-65a4-43f2-bd55-1803270eef1a
Expiry Date
01/01/0001
Salary
Location
Fairmont Kea Lani - Maui, Wailea-Makena, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Wailea-Makena
Job Category
Rooms
Description
As a Concierge, you will be connecting guests to the best their destination hast to offer – whether it’s beaches, restaurants or cultural experiences. You will be an ambassador for exceptional servic
Reference
e7a13a8b-452e-4f10-acd8-4ff7dcd8d06c
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Vancouver, Vancouver, Canada
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Vancouver
Job Category
Rooms
Description
Fairmont Gold SupervisorAre you reliable, engaging, and passionate about delivering exceptional guest experiences? As a Fairmont Gold Supervisor, you will lead by example, embodying the spirit of outs
Reference
51152fd6-3406-4161-b3f5-f150a0f96f28
Expiry Date
01/01/0001
Salary
Location
ibis São Paulo Paulista, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Efetuar reservas solicitadas, consultando o sistema quanto à disponibilidade. Informar ao cliente todos os dados, tais como: valor da diária, tipo de apartamento, horários etc. Ser responsável pelo
Reference
1b34cc16-3c24-499a-b816-4d844fb99d94
Expiry Date
01/01/0001
Salary
Location
Victoria Golf Resort and Spa Managed by Accor, Vilamoura, Portugal
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vilamoura
Job Category
Rooms
Description
Night Auditor M/F/XAs a Night Auditor you are a true ambassador of the Victoria experience :With a strong service mindset, excellent interpersonal skills, and true versatility, you help transform ever
Reference
2d697d98-20e3-46e6-83fe-7ff4f07b93e4
Expiry Date
01/01/0001
Salary
Location
Victoria Golf Resort and Spa Managed by Accor, Vilamoura, Portugal
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vilamoura
Job Category
Rooms
Description
Front Desk Agent Reporting to the Front Office Manager, responsibilities and essential functions include, but are not limited to:Consistently offer professional, friendly, and engaging serviceGreet g
Reference
d3efc94f-630b-4753-b85d-8715abf8a55d
Expiry Date
01/01/0001
Salary
Location
Fairmont Copley Plaza Boston, Boston, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Boston
Job Category
Rooms
Description
The Housekeeping Manager will assist the Director of Housekeeping in maintaining hotel facilities in a clean, sanitary, and orderly condition keeping as a priority the safety and security of our guest
Reference
bad88944-ad63-4bc4-b20a-795bd85d506e
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris La Défense, Courbevoie, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Courbevoie
Job Category
Rooms
Description
Vos futures missions :Assurer les opérations de Front Office, d'Accueil, de Départ et d'Information en application de l'organisation établie par le Directeur des Services d'Accueil.Prendre en charge l
Reference
e82a7afb-d53d-4a89-93fc-d5e4bf1e4164
Expiry Date
01/01/0001
Salary
Location
Fairmont Waterfront, Vancouver, Canada
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Vancouver
Job Category
Rooms
Description
Summary of Responsibilities:Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following:Lead and support all aspects of the Front Offi
Reference
c233060b-db5d-445e-a5a7-90ca006859e7
Expiry Date
01/01/0001