Full Time Assistant Night Manager

Swissôtel Sydney is a premium five-star hotel located in the heart of Sydney’s business, retail and entertainment district.

The hotel boasts 369 beautifully appointed guest rooms and suites offering contemporary living for the modern business and leisure traveller. Our facilities include the award-winning spa centre Spa and Sport, a restaurant and premium bar, fully equipped fitness centre, outdoor swimming pool as well as eight state-of-the-art meeting rooms including a heritage-listed ballroom seating up to 400 people.

Swissôtel Sydney has an exciting opportunity for a passionate and motivated professional to join our dynamic and growing team as Assistant Night Manager.

Reporting directly to the Front Office Manager and Night Manager, you will assist in overseeing the efficient running of the Front Office department during the overnight shift (11pm – 7am).

Responsibilities and duties (but not limited to):

• Ensure the smooth and efficient running of the Hotel’s overnight operation, maintaining guest satisfaction and the safety and security of our guests and the property
• Undertake daily reconciliation of the Hotel’s trading, including the checking and preparation of reports, audits and collating necessary paperwork
• Decision making, in the absence of the Night Manager, relating to any operational or reporting issues
• Support the Front Office team through effective communication

About You

• The ability to demonstrate and deliver luxury service
• Previous experience in a similar role or luxury hotel environment will be viewed favourably
• Exceptional communication and organisational skills
• Valid (or willing to obtain) First Aid Certification and NSW Responsible Service of Alcohol (RSA) competency card
• Full Driving License 
• Full working right in Australia
• Working knowledge of Opera/Opera Cloud and Microsoft Office programs 

   

This is an overnight role with start time at 11pm, finishing time is at 7:06am the following morning. 

Salary: HIGA Managerial salary absorption: AUD 73,348 + 11.5% superannuation