- Full-Time
- Permanent
- IBIS
- Rooms
__jobinformationwidget.freetext.LocationText__
ibis Paris Issy-les-Moulineaux Val de Seine, Issy-les-Moulineaux, France
__jobinformationwidget.freetext.ExternalReference__
REF918B
FR - Réceptionniste tournant (H/F/X)
Region
Europe and North Africa
L´hôtel ibis Issy-les-Moulineaux "Val de Seine" se situe à proximité de la Seine Musicale, l'île de St Germain et Paris Expo Porte de Versailles. Il dispose de 164 chambres confortables et climatisées avec Wifi gratuit, d'un restaurant ouvert pour le déjeuner et le diner, de 4 salles de séminaires et d'un parking privé.
Rejoindre nos équipes c'est adhérer à nos valeurs : passions du client, performance durable, esprit de conquête, innovation, confiance et respect.
La première impression est toujours la bonne !
En tant que Réceptionniste, vous prenez soin de nos clients depuis leur arrivée jusqu'à leur départ, en vous assurant qu'ils vivent une expérience mémorable.
• Accompagner nos clients au cours de leur séjour afin de leur faire vivre une expérience unique ;
• Créer et/ou entretenir d’excellentes relations avec notre clientèle ;
• Atteindre les objectifs qualitatifs et quantitatifs du service réception et de l’ensemble de l’hôtel ;
• Développer les ventes additionnelles : bar, encas,... ;
• Etre à l’écoute, prendre en compte, anticiper et gérer les besoins du client ;
• Valoriser le programme de fidélité de la marque et du groupe ;
• Contribuer à l’image positive de l’hôtel et de la marque au quotidien ;
• Etre à l’écoute et disponible pour aider ses collègues ;
• Etre un ambassadeur de l’animation expérience client ;
• Un esprit créatif et de partage ;
• Le travail en complète autonomie est un point fort ;
• Et enfin, un sourire en toutes circonstances.
Vous êtes motivé(e), vous aimez le contact client et avec envie de rejoindre une équipe qui à pour valeurs : l'excellence, la confiance, l'esprit d'équipe, la qualité, le respect, l'écoute et la satisfaction client ? Alors n'hésitez plus, ce poste est fait pour vous !
Vos atouts sont :
• La passion client ;
• Votre excellente présentation ;
• Votre ouverture d'esprit et sens du détail ;
• Votre curiosité et sens du contact ;
• Votre esprit d'équipe ;
• Maîtrise du PMS Opera Cloud ;
• Maîtrise de l'Anglais.
Contrat en CDI à temps plein 39 heures par semaine
Mutuelle
13ème au bout d'un an d'ancienneté
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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