Company Description
Located in the heart of tropical Cairns, Pullman Cairns International is a premium 5-star hotel celebrated for its refined design, vibrant atmosphere, and authentic Far North Queensland hospitality.
At the centre of the guest experience is Coco’s Kitchen + Bar, complemented by a lively pool bar, sophisticated lobby bar, and versatile event spaces. This is a dynamic, fast-paced environment where no two days are the same, and where teamwork and service excellence drive everything we do.
As part of our Food & Beverage team, you’ll gain exposure across multiple outlets and events, working with quality products alongside a passionate and supportive team. Backed by Accor’s global network, this is an outstanding opportunity to build your skills and grow your hospitality career.
Job Description
We are looking for a motivated and hands-on Food & Beverage Supervisor to lead from the front and deliver exceptional guest experiences across our outlets and event spaces.
In this role, you will oversee daily operations, support and develop your team, and ensure seamless service across breakfast, lunch, dinner, and events. You’ll bring energy, strong leadership, and attention to detail, fostering a positive team culture while upholding the high standards of a 5-star environment.
This is an exciting opportunity for someone ready to step into a leadership role within a premium hospitality setting.
Key Responsibilities
- Lead daily operations across restaurants, bars, and event spaces
- Inspire, train, and support team members to deliver exceptional service
- Assist with rostering, recruitment, and payroll processes
- Collaborate closely with kitchen and events teams to ensure smooth service delivery
- Maintain high standards of presentation, cleanliness, and service
- Handle guest feedback professionally and uphold brand standards
- Support stock control and inventory management
Qualifications
- Previous Food & Beverage leadership experience, ideally within a hotel or resort environment
- Current Responsible Service of Alcohol (RSA) certificate
- Experience with Infrasys (Shiji) POS systems (advantageous)
- Strong leadership, communication, and organisational skills
- A hands-on, service-driven approach with excellent attention to detail
- Flexibility to work a rotating roster, including evenings, weekends, and public holidays
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
