Food & Beverage Manager

Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green roof, and historic gargoyles, this stunning hotel has been captivating visitors since 1939. Located in the heart of downtown Vancouver on prestigious Georgia Street, the hotel is surrounded by a dynamic arts scene, vibrant shopping, exciting nightlife, and world-class dining. Join our cherished team, and be part of an unforgettable hospitality experience. You’ll help create lasting memories for our guests in a setting that’s as exceptional as you are! 

Food & Beverage Manager

You will play a pivotal role in overseeing the daily operations of the hotel’s restaurant outlet/s, in-room dining, and banquet services. This dynamic leadership position requires a blend of operational expertise, financial acumen, and a passion for delivering unforgettable guest experiences. You will collaborate closely with culinary, stewarding, and service teams to ensure smooth operations, elevate service standards, and drive profitability across all F&B segments.

What you will be doing:

• Lead and Supervise F&B Operations: Oversee all aspects of F&B operations, including restaurant outlets, in-room dining, and banquet services, ensuring seamless daily operations.
• Team Leadership & Development: Mentor, coach, and manage a team of F&B professionals, leading recruitment, onboarding, and training efforts.
• Coaching & Development: Provide regular feedback, conduct performance reviews, and create incentive programs to drive motivation and career growth.
• Employee Relations: Foster a positive work environment, addressing colleague concerns and supporting team well-being and satisfaction.
• Guest Experience & Service Excellence: Ensure the highest service standards, promptly addressing guest concerns and feedback to maintain satisfaction.
• Financial Management: Assist the F&B Leadership Team in overseeing revenue generation and cost control, ensuring adherence to budgetary guidelines. Provide support in the budgeting, forecasting, and financial reporting processes for all F&B outlets, contributing to strategic financial decision-making.
• Operational Support & Process Improvement: Implement operational processes to enhance productivity, quality, and cost-efficiency, while ensuring compliance with health and safety regulations.
• Event Management: Coordinate event execution, working with Conference Services and Catering teams to ensure smooth banqueting operations and exceptional guest experiences.
• Staffing & Scheduling: Ensure staffing levels meet labor, productivity, and Collective Bargaining Agreement (CBA) guidelines, aligning with operational needs.
• Collaborative Leadership: Partner with Culinary, Stewarding, and Talent & Culture teams to enhance guest satisfaction across all service areas.
• Innovative Promotions: Develop creative ideas to drive business growth and F&B revenues through seasonal promotions, events, and specialized offerings.
• Sustainability & Community Engagement: Champion sustainability initiatives and actively participate in local restaurant communities and hotel committees.

What is in it for you:

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do 
• The opportunity to have fun at work alongside passionate hospitality professionals who strive to make the world a more welcoming place 
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs 
• Competitive pay, starting at $68,000/-, with annual compensation reviews based on market, performance, and capabilities
• Complimentary meal during your shift through our Colleague Dining Program 
• Complimentary dry-cleaning of business attire
• Complimentary hotel stay with breakfast for two through our BE OUR GUEST program 
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Colleague benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide 
• Travel reimbursement program for a TransLink monthly pass
• Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan, and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Starting 10 days of paid vacation earned each calendar year and increasing with length of service, 12 statutory holidays and paid birthday leave
• The opportunity to work in a luxury hotel environment within a Vancouver heritage building with a historic legacy dating back to 1939
• Learning programs through our Academies designed to sharpen your skills
• Opportunities to make a difference through our Corporate Social Responsibility activities

To excel in this role, we’re looking for candidates who have:

• Experience: At least 3 years in F&B management, preferably in a luxury hotel or upscale restaurant environment.
• Leadership Skills: Proven ability to lead, motivate, and manage diverse teams across multiple departments.
• Financial Acumen: Proficiency in budgeting, forecasting, P&L management, cost control, and revenue generation.
• Guest-Focused Attitude: Passion for guest service, with the ability to anticipate needs and resolve concerns professionally.
• Operational Expertise: Knowledge of F&B operations, service standards, inventory control, and health & safety regulations.
• Communication Skills: Excellent interpersonal and communication abilities to engage effectively with guests, team members, and departments.
• Educational Background: A degree or diploma in Hospitality Management is preferred but not required.
• Flexibility: Willingness to work a flexible schedule, including weekends, late nights, early mornings, and holidays.

Additional Qualifications:

• Experience managing in-room dining and banquets is a plus
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
• Experience with recruitment and retention strategies for F&B staff
• Event management and large-scale banquet operations experience

If you're ready to join a high-performing, guest-focused team in an iconic location, we invite you to apply and make your mark with us!

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS