Executive Housekeeper - Pullman Phuket Panwa Beach Resort

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

• Organizes and guarantees rooms and common area are cleaned and service provide high standard.
• Ensure hotel linen and uniforms are clean efficiently.
• Ensures that work schedules suite the level of activity at the hotel.
• Ensure brand standards and procedures are duly respected.
• Responsible for the department’s “master key”
• Ensure the high quality of any service provided by a third-party (linen, cleaning, florist etc.
• Coordinate room allocation with the front office, handling any switches as necessary, communicates and coordinates with the other hotel departments.
• Signals any technical faults and follows up repair work.
• Regularly checks the schedule for building work together with the Technical department.
• Evolves working methods in line with brand philosophy, Recruits personal.
• Responsible for staff training and follow up, passing on his/her know-how, behavioral skills, motivation and passion for the job.
• Helps Heartists improve their skills and provides support for career development Manages the teams.
• Organizes working meetings with the team, gives useful instructions
• Regularly assesses staff’s involvement in attaining targets and takes part in setting performance-related bonuses.
• Ensure compliance with legislation and checks that work schedules are in line with activity forecasts.
• Draws up the annual budget and manages all spend for the department, Participates in investment decisions.
• Optimizes the department’s energy costs and headcount.
• Supervises the consumption of cleaning products and welcome gifts to comply with predefined ratios, Manages the stocks of linen, cleaning products and complimentary welcome gifts.
• Maintains and analyses dashboard charts (state of rooms, stocks of linen, welcome gifts and cleaning products, headcount planning, etc.) and implements any corrective action required.

Bachelor Degree or Degree preferably in hospitality or related field

5 years in industry experience minimum 3 year as Executive Housekeeper and career background

Experience in similar size/style of hotel 5* resort/business

Competent user of desktop applications and hotel applications such Opera

Languages: fluent in the national language, business English

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.