- Full-Time
- Permanent
- FAIRMONT
- Rooms
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Fairmont St Andrews - Scotland, St Andrews, United Kingdom
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REF53874V
Executive Housekeeper
Region
Luxury & Lifestyle
Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.
Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.
Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.
Job Title: Executive Housekeeper
Location: St Andrews, Fife
Contract: Permanent, Full-time
As Executive Housekeeper, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them whilst leading and motivating your team.
What you will be doing:
- Manage the day to day operation; leading and supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury
- Deliver daily briefings with the Room Attendant team, highlighting VIP's and setting daily initiatives
- Enhance your attention to detail, to help drive cleanliness and presentation results
- Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests
- Inspect guest rooms, with a focus in providing unique and magic moments for our guests
- Coaching Room Attendants throughout the daily operation, providing feedback to enhance quality of their work
- Work in tandem with our in house laundry team to ensure the operation runs effectively and efficiently
- Keep our guests at the forefront of your mind, tailoring our housekeeping offering to meet their unique needs
- Responsible for recruiting the best new talent for our Housekeeping team
- Control payroll costs and manage budgets and forecasts
- Nurture, support and guide your team allowing them to grow and develop
- Ensure all equipment is in good working order and arrange repairs where necessary
- Oversee the retrieval, safekeeping and distribution of all lost and found items
- Be aware of current standards of competitor hotels
- Other duties as assigned
Your experience and skills include:
- Warm and caring personality
- Previous Housekeeping Management experience of a minimum of 2 years is essential
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organisational skills and time management
- Competitive Salary
- Pension scheme
- Staff shuttle service to/from St Andrews
- Complimentary staff canteen
- 50% off dining in our Food and Beverage outlets
- Employee rates for Spa treatments and green fees
- Complimentary access to gym and pool services
- Growth opportunities
- On-the-job training
- Regular social events
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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