Company Description
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. We know that to offer our guests the best, we first need to offer our employees the best. That is why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards, Fairmont Hotels & Resorts is a celebrated collection of hotels that included landmark locations like London's The Savoy, New York's The Plaza and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment: we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
Scope of position:
To coordinate and ensure smooth and efficient flow in the department. To provide Financial and Administrative support to the maintenance department. To build and maintain a highly effective support desk function within the department. Always act in a professional manner using the company’s Mission, Vision, and Values.
Responsibilities:
- You must be able to prioritize, organize and be self-efficient.
- Able to perform under pressure.
- Telephone etiquette and guest/supplier/staff liaison
- Manage an efficient Engineering Helpdesk
- Manage the Engineering department calendar and roster to provision for work/inspections or projects
- Effectively communicating to stakeholders on job cards & projects. Transcendent, Alice & Opera are amongst the tools to be used.
- Maintenance controls in line with budgets, relating to revenue, cost ratio and expenses.
- Procuring of stocks and stores.
- Responsible for stock-takes and par levels.
- Compile monthly usage reports within the department and report
- Compilation and analysis of report data and statistics.
- System, process, standards, protocols, procedures implemented, audits / monitored and corrective actions taken, which would include service recoveries.
- Filing and general administration
- Have a thorough knowledge of the hotel and all services provided to the guests.
- Ability to work flexible hours when required.
Qualifications
Qualification:
- Minimum Grade 12 required.
- Able to work efficiently on MS Word and Excel
- Be proficient in administrative duties.
- Excellent verbal and written communication.
- 2 Year experience in hospitality and procurement will be preferable
- At least 2 years in administrative position would be preferable
Additional Information
EMPLOYMENT EQUITY
We as a company are committed to diversity and inclusion. Our Employment Equity Plan and Targets will be considered during the recruitment process. We welcome applications from individuals with disabilities and diverse backgrounds.
