Company Description
For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.
Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.
As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:
- Connecting guests to the extraordinary place we call home
- Discovering a broad offering of career paths
- Learning and thriving among a group of international hospitality professionals
- Being passionate about people and attentive to the world - we are globetrotters!
- Going beyond the walls of our hotel to support our community
- Taking pride in our differences
Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.
#WeAreHamiltonPrincess
Job Description
Summary of Responsibilities:
Reporting to the Director of Laundry Operations, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues to ensure an exceptional guest experience
- Ensure laundry service required by our Guests is completed on time
- Ensure all items for dry cleaning are correctly marked
- Check and test garments for color fastening
- Check for any damage on received laundry prior to dry cleaning process
- Refill chemicals, clean filters and service the machines as needed
- Operate dry cleaning machine and ensure a high standard of dry cleaning
- Load and unload dry cleaning machines with correct load amount
- Press all garments on steam press using shirt units as required
- Wash, dry clean and press Colleagues uniforms
- Change padding on steam pressing machines as needed and assist other laundry Colleagues with the dry cleaning process
- Ensure the entire work area remains clean and neatly organized
- Follow and ensure compliance with all corporate and hotel policies and procedures
- Follow all health and safety regulations and maintain a safe work environment
- Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC).
- Perform any other duties, tasks, and assignments within your department as required.
Qualifications
Qualifications:
- High School diploma or equivalent is preferred
- At least 2 years previous experience with a dry-cleaning unit in a luxury hotel environment is required
- Fabric and garment care knowledge
- Stain identification and treatment
- Ironing and finishing techniques
- Dry Cleaning & Technician certification
- Occupational safety training (chemical handling)
- Environmental compliance training (important for dry cleaners using solvents)
- Must possess a strong work ethic and be able to work efficiently in a demanding, fast paced environment
- Must be physically fit and have the ability to stand, lift, push and pull for long periods during shift
- Excellent communication and organizational skills
Additional Information
Physical Aspects of Position (include but are not limited to):
- Walking, standing, bending, pushing and pulling anywhere from 2 – 6 hours a day
- Does not lift weights exceeding 25 lbs
- Requires constant repetitive motion
- Environmental stress is high – work in extreme weather conditions, high noise level and utilize hazardous machinery
