- Full-Time
- Permanent
- SOFITEL
- Revenue Management & Pricing
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Sofitel Shahd Al Madinah, Madinah, Saudi Arabia
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REF66351C
Director of Revenue
Region
Luxury & Lifestyle
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
- Play an active role in the strategic planning, marketing plan and budgeting processes, challenging the strategy with the General Manager & Director of Sales and Marketing.
- Prepare the annual topline budget for approval and track achievement, across all revenue streams: rooms, F&B, MICE, Spa & other ancillaries.
- Monitor transient and group book pace to determine pricing and availability controls for all reservation distribution sources.
- Monitor key indicators of hotel performance. Chairing and preparing analysis & materials for the weekly revenue strategy meetings.
- Track and analyze competitive set pricing and yield strategies, gaining the ability to predict the competitive set reaction to changes in the marketplace.
- Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
- Monitor third party intelligence sources to identify revenue opportunities (OTA, GDS, market studies). Keep current with industry changes and how it may impact demand.
- Work with Director of Sales and Director of Marketing teams to encourage strategic selection of the right piece of business, determine effective and engaging offers.
- Work with Reservations and Front Desk to ensure the highest level of guest service is maintained while maximizing profit. Provides training on upselling and negotiating techniques.
- Revenue Culture: Liaise with all teams to ensure revenue management principles are understood and followed. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.
- Maintain and improves rate standards, policies, and procedures.
- Lead/manage a team, whether functionally or hierarchically (“RM apprentices”, reservation, distribution desks).
- Communicates with impact, clearly and consistently to ensure understanding (in English and Arabic languages).
- Seeks opportunities to self-develop and is detail minded, highly organized and time efficient to ensure goals are met.
- Monitors market trends and understands their impact on the strategic plans of the business.
- Provides practical solutions to complex operational problems.
- Identifies opportunities for business improvement and change. Develops and implements change initiatives.
- Understands financial data and the operations of their own and other departments.
- Coordinates, directs, coaches and monitors team resources and activities to achieve goals.
- Experience in the market of Madinah and Makkah.
- Looks for relevant information and builds understanding of events and economic issues impacting the room revenue of the hotel. Understands competition and can highlight La Maison offers differentiators from the competition.
- Leads Revenue Management aspects of strategic planning, marketing planning, budgeting processes, and tactical initiatives across all profit centers (e.g., analyzes for optimal customer mix and applies findings)
- Optimizes the total revenue in the business scope, by creating accurate forecasts and monitoring the global revenue performance of the hotel (by distribution channel, segment, seasons, day patterns…)
- Has a sound understanding of Accor/La Maison RM & Pricing offers in his business scope (specific region, brand, segment...) and beyond (global offers). Builds a RM & Pricing offers’ value proposition for all the hotel revenue streams of the hotel.
- Has full command, administers and is recognized in the hotel as a master user/trainer of RM, Pricing & Distribution systems and data/analytics applications.
- Promotes and acts as an ambassador of Revenue Management & Pricing practice and application in the hotel and beyond (external partners and stakeholders) through decision making, training, mentoring, and the delivery of key presentations.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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