- Full-Time
- Permanent
- MOVENPICK
- Executive & Hotel Management
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Mövenpick Resort Phan Thiet, Phan Thiet, Vietnam
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REF34739V
Director of Operations - Giám đốc Vận hành
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
•Mövenpick Resort Phan Thiet is located in a prime location on Hon Gio street, Phan Thiet city, Binh Thuan province. The resort is located near the romantic beach, with a long stretch of fine white sand and emerald green sea water, bringing visitors beautiful natural scenery and fresh, cool atmosphere.
•Plan and manage the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
•Develop and implement operational strategies that align with the resort's overall objectives and brand standards.
•Manage performance issues that arise within the operational departments. Train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers.
•Drive Key Performance Objectives ( KPI's )
•Reporting to the General Manager
•Minimum 3 years of operational management experience with strong F&B background OR at least 1 years of experience in a similar capacity
•Proven track record of success in achieving operational excellence and financial targets.
•Excellent in Guest complain handling
•In-depth knowledge of hotel operations.
•Strong leadership skills
•Attention to detail
•Hands on and strong engagement with employees and guests
•Coaching and training skills
•Fluent in English communications
•Well groomed and representative
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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