Chief of staff - Premium Brands

"Leading the hospitality revolution", Accor is more than a hotel group. With luxury to economy, homestays to resorts, we are a holistic ecosystem of 40 brands in 110 countries, Talent and Solutions, ready to engage with the future’s endless possibilities. Accor has an offer to bring new life to the way you live, work, play and do business with a personalized guest experience.

The Strategic Project Director is responsible for leading, planning, and executing
high-impact strategic initiatives across the Premium portfolio. This role involves collaborating
with global senior leadership, including the Brand President, and teams to ensure the successful
execution of projects through effective program and project management practices. By liaising with
project stakeholders on all aspects of program management, the Strategic Project Director will provide
essential day-to-day support to the President, ensuring proper monitoring, follow-up, and execution of
strategic initiatives. This position requires a visionary leader with strong project management and
communication skills, strategic thinking, and the ability to influence and drive change across the
organization.

Key Responsibilities

Portfolio Strategy
• Develop and implement strategic projects that support the Premium Portfolio company’s longterm
goals and objectives.
• Collaborate with the Brand President and other senior leaders to identify strategic initiatives
and opportunities.
• Develop and enforce a standardized methodology for creating comprehensive roadmaps across
all projects.
• Lead cross-functional teams to ensure successful execution of projects, from inception through
completion.
• Drive and support initiatives in process and cultural change management to facilitate successful
program adoption.
• Analyze data and metrics to measure project performance and impact, making adjustments as
necessary to ensure desired outcomes.
• Implement robust governance meetings and frameworks to ensure strategic alignment and
decision-making efficiency.

Communication
• Prepare and craft comprehensive, visually compelling, and data-rich presentations that
effectively communicate project statuses, strategic initiatives, key performance metrics, and
risk assessments to senior leadership.
• Ensure that the presentations are tailored to the senior leadership audience, summarizing
complex information into clear, concise, and actionable insights while respecting and
representing the brand identity and values at any time.
• Document meeting minutes, capturing critical discussions, decisions, action items, and followup
tasks to provide an accurate record and ensure accountability.
• Report on project progress, providing regular updates to the Brand President and other
stakeholders
• Build and maintain strong relationships with internal and external stakeholders.
• Foster a culture of innovation and continuous improvement within the project teams.

Representation
• Accurately and clearly represent the Brand President’s views and preferences at meetings,
maintaining a professional demeanor and engaging in active listening and effective
communication.
• Make informed decisions within delegated authority, balancing competing interests and
prioritizing resources effectively.
• Provide comprehensive reporting on meeting outcomes, decisions, and action items

Program Control
• Monitor progress by creating and updating a master plan status, tracking individual roadmap
progress, and ensuring alignment through KPIs and dashboards.
• Liaise with various teams to ensure cohesiveness and alignment among all stakeholders.
• Maintain and monitor a comprehensive risk matrix to proactively address potential project risks
and obstacles.
• Ensure all projects are completed on time, within scope, and within budget.
 

Qualifications:

• Graduated from the top Business Schools in Business Administration, Hospitality Management, or a related field
• Experience of 3 to 4 years minimum in a consultant firm is required.
• Experience in strategic project management is required, with a proven track record of leading and executing large-scale projects that drive business growth and efficiency.
• Strong leadership and team management skills, with the ability to influence and motivate crossfunctional teams.
• Excellent analytical and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to present to senior leadership.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously
• Ability to champion an ethos of efficiency and simplicity across all projects and processes, ensuring that operations are streamlined and free of unnecessary complexities.