- Full-Time
- Permanent
- MOVENPICK
- Rooms
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Mövenpick Marrakech, Marrakesh, Morocco
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REF60407M
Chef Concierge (H/F)
Region
Europe and North Africa
Nous recrutons un(e) Chef Concierge passionné(e) et expérimenté(e) pour rejoindre notre équipe et offrir à nos clients une expérience inoubliable.
Responsabilités principales :
• Superviser et animer l’équipe de conciergerie pour garantir un service fluide et efficace.
• Accueillir, informer et conseiller les clients sur les services de l’hôtel et les activités locales.
• Organiser et coordonner les services de transport, réservations et demandes spécifiques des clients.
• Entretenir des relations solides avec des partenaires locaux (restaurants, guides, prestataires).
• Assurer une communication fluide avec les autres départements de l’hôtel pour répondre aux attentes des clients.
• Veiller à la satisfaction et à la fidélisation des clients en anticipant leurs besoins.
Objectifs et environnement de travail :
• Offrir une expérience client personnalisée et mémorable en anticipant les attentes.
• Maintenir un niveau d’excellence dans le service de conciergerie.
• Développer un réseau de partenaires fiables pour enrichir l’offre de conciergerie.
• Travailler dans un environnement dynamique et collaboratif, en interaction avec tous les services de l’hôtel.
Qualifications :
• Expérience confirmée en conciergerie dans un établissement haut de gamme.
• Excellentes compétences en communication et en gestion d’équipe.
• Maîtrise du français et de l’anglais (une troisième langue serait un plus).
• Sens du service, discrétion et souci du détail.
• Bonne connaissance des attractions et services de Marrakech.
Pourquoi travailler chez Accor ?
Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.
Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.
En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS
Notre Engagement Diversité & Inclusion :
Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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