- Full-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
, Vũng Tàu, Vietnam
__jobinformationwidget.freetext.ExternalReference__
REF65791P
Bell Person
Region
PM&E
The Pullman Vung Tau Hotel features 356 rooms with contemporary designs inspired by the creative and vibrant coastal city life, offering guests a "bleisure" experience — a perfect balance between work and leisure. Our conference and event center spans over 2,321 square meters, comprising 2 grand ballrooms and 4 meeting rooms equipped with state-of-the-art facilities, accommodating up to 1200 guests. Guests can also meet, entertain, or relax while enjoying distinct and enticing culinary experiences at Riviera Restaurant with an international à la carte menu, Corniche Ultra Lounge serving Tapas or experiencing delightful beverages at the Lobby Bar or Poolside Bar. The Fit Lounge is open 24/7, and the outdoor pool bathed in natural light, complemented by Pullman's unique amenities such as the Welcomer service, Signature Pullman bedding, Connectivity Lounge, and Co-Meeting criteria, ensuring a satisfying stay for all guests.
GENERAL MISSION
- Reporting directly to Concierge.
- He is responsible to ensure that the guests arriving and leaving the Pullman Vung Tau are warmly greeted and that any assistance is offered quickly when they need and request it. He will be active in performing the various tasks of the Concierge section and will be willing to help the guest at any time. All guests passing by the Front Door will be welcomed by the Bellman. The Bellman will always have smile and positive attitude
- The schedule of the Bellman will rotate 24 hours a day.
TECHNICAL RESPONSIBILITIES
The Bellman will follow during the operations the instructions received by the (Chief) concierge.
- Working Area
The Bellman will stand in the following areas
In front of the hotel door. Outside to open the car doors and greet the arriving guests.
- Front door Operations
To participate actively in welcoming and greeting the guest as soon as he arrives at the hotel.
To open all the car doors
To pick up quickly the luggage from the car’s boot and to send them to the Concierge Desk Area.
To assist the Welcomer in opening the hotel doors for the guests.
To call taxi for guest and record their registration number carefully.
To give umbrellas to the hotel guests when raining.
- Luggage Operations
To send the guests luggage from the hotel entrance to their room when they “check in” in the shorter time possible. If the luggage has to stand there, to tag the luggage and to give a copy to the guest.
To pick up the luggage from the guest room when it is requested and to send them to the lobby in the shorter time possible. To put a tag in each of them and to give a copy to the guest.
To coordinate with the Front Desk the room number and tag numbers to ensure that the correct numbers are collected.
To send the luggage to the store room when it is required and to keep full records.
To keep the store room clean and organized.
- Other Tasks
To clean the trolley used by the Concierge section to keep them clean and shiny at any time.
The Bellman will bring the messages to the guest room or sections/employees of the hotel
- Guest Services
The Bellman will assist the guest in the lobby when he needs information and guide him/her to the right counter or person
Privacy: The Bellman will be attentive to respect the privacy/confidentiality of the information, or guests name available. He will ensure not to transmit any guest name, or guest history information
- Knowledge & Information
The Bellman afternoon shift will attend the required Briefings/Meetings and listen carefully the information mentioned.
The Bellman will attend the Briefing made by the (chief) Concierge at the beginning of the shift.
The Bellman will read the Concierge Logbook and be aware of its content.
The Bellman must be aware of the hotel activities, outlets & promotions.
- Security issues
The Bellman has to know her duties & responsibility in the eventuality of fire.
The Bellman is responsible to follow all standards and procedures established at Pullman Vung Tau
To be responsible for adhering to Pullman Vung Tau staff rules and regulations as detailed in Pullman Vung Tau staff handbook.
To be ready and responsible when assigned to perform any other duties or job functions as required by Executive Management, Rooms Division Manager or (Chief) Concierge.
Degree in Hotel or related field
Fluent in Vietnamese, English communication, and a third language would be a plus
2 years related experience or an equivalent combination of education and experience
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Pullman São Paulo Ibirapuera, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Assegurar a qualidade da experiência da hospedagem, antes, durante e depois da estada do cliente, de forma personalizada, contribuindo para sua fidelização.Dar ao hóspede a escolha entre a independênc
Reference
cc88e9e8-4b94-4a9b-8096-2472ccc65fbc
Expiry Date
01/01/0001
Salary
Location
Mercure Sao Paulo Pinheiros, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos (reservas, confirmação de passagem aérea, endereços/fones de locais, recl
Reference
325cc6e6-f319-4407-b1ff-c7b3f5d2ee4d
Expiry Date
01/01/0001
Salary
Location
Novotel Manchester West, Worsley, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Job descriptionWe need someone to work 5 shifts per week as normal. Weekends are part of the normal working week.We need someone, preferably with some hotel or similar experience, to keep the hotel se
Reference
ea0d08c1-bf66-4b38-85e4-1b3eb8353351
Expiry Date
01/01/0001
Salary
Location
NOVOTEL DEAUVILLE PLAGE, DEAUVILLE
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Rooms
Description
● Vous êtes en charge de nettoyer et de mettre en ordre les chambres, les salles de bain et les lieux communs ● Vous contribuez à l’entretien du linge et de l’espace piscine/fitness ●
Reference
BZVRZ803
Expiry Date
01/01/0001
Salary
Location
Mercure Sao Paulo Pinheiros, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Arrumar os apartamentos, durante a permanência e após a saída dos hóspedes, efetuando a limpeza de todas as suas dependências, trocando enxovais e repondo os materiais necessários (amenidades). • O
Reference
a375e628-3032-4a30-9fe7-5788b6e1b18d
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Rooms
Description
Reports To: Night Manager/Front Office Manager General Purpose: Audit, balance, and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to pro
Reference
5a873a1d-8fbc-4b30-b52f-1d7fedff83e8
Expiry Date
01/01/0001
Salary
Location
Novotel Reading Centre, Reading, United Kingdom
Experience Level
Not Applicable
Job Schedule
Casual
Brands
ACCOR
Job type
Temporary
Locations
Reading
Job Category
Rooms
Description
The Night Auditor welcomes all guests and takes care of them from arrival through to departure.They contribute to guest satisfaction by providing high quality services with a warm and friendly approac
Reference
1cf4cb28-0fa8-4a2e-9983-3bd1b6aa3e01
Expiry Date
01/01/0001
Salary
Location
Mercure Sao Paulo Pinheiros, São Paulo, Brazil
Experience Level
Associate
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Auxiliar o seu superior na coordenação do trabalho da equipe, orientando, priorizando/distribuindo tarefas e solucionando os problemas operacionais pertinentes. • Acompanhar a ocupação do hotel, em
Reference
b2c4409f-a7a0-4946-8410-37e006cef9b2
Expiry Date
01/01/0001
Salary
Location
ibis budget Málaga Centro, Málaga, Spain
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Temporary
Locations
Spain
Job Category
Rooms
Description
Las primeras impresiones son todo! Como Recepcionista, cuidarás de los huéspedes desde el momento en que llegan hasta su salida, asegurándote de que tengan una experiencia memorable con nosotros. Lo
Reference
bd6ed4bf-933b-48e0-b633-201948d765ad
Expiry Date
01/01/0001
Salary
Location
ibis budget Málaga Centro, Málaga, Spain
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS BUDGET
Job type
Permanent
Locations
Spain
Job Category
Rooms
Description
Las primeras impresiones son todo! Como Recepcionista, cuidarás de los huéspedes desde el momento en que llegan hasta su salida, asegurándote de que tengan una experiencia memorable con nosotros. Lo
Reference
b2fffa5c-0d2a-4583-891d-a9ee69bce171
Expiry Date
01/01/0001