Bar Manager

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GENERAL PURPOSE:

To function as the Bar Manager for the Bar Operation to ensure to operate successfully and are individually profitable in accordance with the standards of the hotel.

Key Responsibilities:

• Enhances customer satisfaction by his/her friendly and attentive attitude, discretion and diplomacy
• Seats customers and advises them in their choice of cocktails or other beverages  
• Takes customers' orders
• Is attentive to customers and provides an appropriate response to every request
• Establishes a trusting relationship with guests by providing reliable advice
• In coordination with the F&B Manager, handles complaints and remarks relating to the department 

• Determines the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment
• Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
• Ensures that beverages conform to hygiene standards and preparation instructions and are served in a timely manner
• Supervises and checks the bar set-up, menu presentation and pricing and creates special promotional events in order to increase revenue and profit margins
• Is responsible for applying the reference standards and audit procedures as defined by the hotel and brand
• Coordinates with the departments close to the bar (restaurant, front office etc)
• Guarantees that equipment is kept clean and well maintained, in line with hygiene regulations
• Ensures equipment remains in good condition and signals any needs for technical intervention
• Ensures compliance with legislation governing the sale of beverages

• Evolves working methods in line with brand philosophy
• Is involved in the recruitment, integration and assessment of employees, with the F&B Manager
• Conducts the technical and sales training for the team and supports high potential employees through their career development
• Ensures that staff represent the brand correctly, checking their uniforms and appearance
• Prepares work schedules in line with activity forecasts
• Gets the team involved in actions to meet the department or hotel's targets
• Manages the team of barstaff, creating a good working atmosphere
• Organises operations and ensures that information is duly passed on to the team
• Ensures compliance with labour law in the department

• Is familiar with all the hotel's services and promotes them to encourage guest loyalty
• Increases sales through his/her innovative and creative approach and reliable advice
• Promotes the bar's special offers, cocktails and full range of products
• Is active in creating the bar atmosphere and managing operations 
• Keeps a close track of what the competition is doing

• Is responsible for ensuring that consumption ratios meet the targets defined by the hotel and brand
• Helps prepare the annual budget for the bar, analyses results and implements corrective actions as necessary
• Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines
• Manages stocks, takes part in inventories and justifies any consumption differences
• Ensures that equipment and appliances under his/her responsibility remain in good condition

• Has a thorough knowledge of HACCP hygiene regulations and ensures they are respected at all times
• Applies the hotel's security regulations (in case of fire etc)
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

• Vocational degree in hospitality or F&B studies
• At least 3 years' professional experience
• Computer literate
• Language: fluent in the national language, operational English and a 3rd language would be a plus

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.