- Full-Time
- Permanent
- FAIRMONT
- Food & Beverage
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Fairmont Copley Plaza Boston, Boston, United States
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REF51708I
Assistant Director of Food & Beverage
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
As Assistant Director of Food & Beverage, you will strategically lead the team to take guest satisfaction to the next level.
- Lead, mentor and train the Food & Beverage Operations team. Ensure Food & Beverage relevant brand standards are maintained
- Strategize on new products and service offerings. Create unforgettable experiences for our guests
- Active floor management and order expediting, driving the service vision within the Outlets to build guest loyalty and outstanding service results. Ensure that all colleagues are trained and held accountable for brand standards and that colleagues are always reflective of our grooming standards and in a clean and proper uniform.
- Take initiative to uphold brand standards and demonstrates confidence when addressing issues as they arise. Consistently has a presence with our colleagues while balancing any designated administrative tasks. Engage external and internal guests alike on a consistent basis.
- Provide exceptional guest service, employee satisfaction and accountability, and overall hospitality to our in-house and local guest. Take responsibility to uphold the cleanliness, maintenance, and storage procedures.
- Be an excellent communicator and effectively reports back to F&B Management team on daily happenings, needs, and observations in the various outlets. Execute opening and closing checklists. Review daily reports (Arrival, VIP, Group Resumes, etc.) and communicates all special requirements and monitors execution.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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