- Full-Time
- Permanent
- RAFFLES
- Finance
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Raffles The Palm Dubai, Dubai, United Arab Emirates
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REF49103U
Accounts Receivable Clerk
Region
Luxury & Lifestyle
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 374 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.
When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.
Accounts Receivable is responsible for:
• Billing approved group and transient accounts with the appropriate supporting documentation.
• Posting guest, credit card, and miscellaneous payments accurately.
• Handling all guest billing issues and disputes, including credit card initial inquiries and charge backs.
KEY RESPONSIBILITIES
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must have a commitment to follow all local and corporate policies and procedures as they relate to Accounts Receivable.
• Must work in a safe, prudent, and organized manner.
• Prepare account billings promptly and accurately with required supporting documentation.
• Post cheques/payments to the city ledger on a daily basis. Follow up on any payments that are over or short of the invoiced amount.
• Maintain up-to-date files for all outstanding accounts alphabetically by name.
• Respond promptly to guest queries and account disputes, including credit card initial inquiries and charge backs, by verifying the information and, after obtaining the Credit Manager or the accounting manager’s designates approval, making the appropriate corrections as required.
• Assist the credit manager or accounting managers designated in the completion of the credit manager duties such as performing credit references, attending pre and post-convention meetings, placing collection calls, or placing initial follow-up billing calls.
• Assist the Income Auditor, if necessary, in reconciling the City Ledger totals.
• Assist the Credit Manager in the performance of his/her own duties as requested including the following:
• Obtaining credit references.
• Collection of outstanding accounts.
• Attending pre & post conference meetings with meeting planners.
• Communicate promptly with the Credit Manager on any discrepancies in billing payments and other potential problems.
• Conduct self in a professional manner at all times to reflect the high standards of the Company.
• Perform any additional duties as assigned by the Controller, Assistant Controller or Credit Manager.
• Professional designation or university degree with an appropriate specialization in Accounting or enrolled in a recognized accounting program with progression to 3rd or 4th level preferred.
• Minimum of 2 years’-accounting experience at a supervisory/managerial level.
• Knowledge of hotel operating systems (Opera) and software. Word, Excel, and Outlook.
• Excellent administrative, interpersonal, organizational, written, and verbal communication skills.
• Highly organized and able to prioritize and meet deadlines in a fast-paced environment.
• Experience in a similar capacity is preferred.
• A college diploma in Administration or a CPA certification is also preferred.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
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our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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