- Full-Time
- Permanent
- PULLMAN
- Rooms
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Pullman Jakarta Central Park, Jakarta, Indonesia
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REF43460W
Welcomer
Region
MEA SPAC
Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia.
With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.
What you will be doing:
- Attend to all guest queries in a prompt, professional manner to ensure a high level of guest satisfaction
- Complete a seamless check in and check out service for all our guests
- To act as a point of contact for all guests, to provide assistance and offer them efficient customer service, identify their needs as well as product knowledge
- Ensure the correct handling of guest messages, mail and packages
- To know details of the day’s arrivals, identify priority guests, VIPs and ensure their rooms are checked prior to arrival and placed with relevant VIP amenities
- Working with the Duty Manager on a daily basis to best serve our guests
- Assist in arranging room moves, select appropriate rooms and arrange for luggage to be moved
- Minimum 1-2 years previous experience within similar role
- Good communications skills, both written and verbal in Bahasa Indonesia and English
- Working experience in 5* hotel operation is highly regarded
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Open your way to get the talent development opportunities in Accorhotels in the future
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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