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  1. Full-Time
  2. Permanent
  3. IBIS
  4. Rooms

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ibis Gurgaon Golf Course Road, Gurugram, India

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REF32541E

Housekeeping Executive

Region

MEA SPAC



Company Description

About working for Accor? We are much more than a leading global company. We welcome you as you are and with us you will find a job and a brand that suit your personality. We support you in growing and learning every day. We ensure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us. At Accor you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/. Do what you love, contribute to the world community, and dare to challenge the status quo! #BELIMITLESS


Job Description

Primary Responsibilities

Business Performance

  • Prepare periodical department budget & forecast, manage all operational costs within budgets
  • Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
  • Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel and share results with the team
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
  • Conduct monthly Staff Meetings and daily briefings with Operational Managers
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
  • Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service                                                                                   

Team Management

  • Interview, select and recruit Housekeeping employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members’ appearance, attitude and degree of professionalism
  • Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
  • Prepare payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
  • Manage organization and cleanliness of departmental areas by conducting weekly walk through.

Perform other duties assigned by the Management


Qualifications

Degree or diploma in hotel management

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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