Front Office Manager

Free your full potential. When you enter our hotel, a world of opportunity is open to you. Whatever your career aspirations, however you wish to evolve your role, you can pursue your passion here. Every day you can learn something different, with training and support from the experienced people around you. And when you are ready for a new career adventure, our global hotel group is full of possibilities.

Empower the delivery of soulful alpine hospitality.

A weaver of captivating stories and maker of cherished memories.  

• Ensure the smooth operation of Front Office, Concierge and Night Audit functions on a daily basis;
• Empower your team to create memorable moments and ensure luxury delivery to our guests'
• Provide effective supervision of guest arrivals and departures, concierge services, and portering duties'
• Train and promote Accor Live Limitless programme, from recruitment, to recognition, to rewards and recognition, accuracy, points accuracy and assist the Executive team to keep it activated and leverage relationship with the elite in house guests.

• Minimum 12 months experience in a similar role, preferably in five star property;
• Exceptional communication skills with ability to organise time, work and your team efficiently;
• Desire to know, motivate and engage your team;
• LCQ, Managers Certificate and First Aid Certificate desirable;
• You will need to hold open working rights for New Zealand.

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.

• We offer competitive pay with benefits 
• Your loyalty card entitling you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide.
• Daily staff meals provided.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Work for a world-leading Global hotel company.
• Refer a friend incentive
• Wellbeing support, financial advisory discounts and Employee support programmes 

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.