Director of Food & Beverage

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Director of Food & Beverage

The Director of Food & Beverage is responsible for supervising / managing / overseeing all Food & Beverage functions including Conference Services, Banquets, Outlets, Culinary, and Stewarding. Reporting to the Hotel Manager, F&B Director will be crucial to creating and maintaining a successful F&B experience according to The Fairmont Century Plaza standards.

At Fairmont Hotels & Resorts, exceptional service and flavors are the hallmarks of every dining experience. Grow your leadership strengths as Director of F&B, where you will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction.

What you will be doing:

• Plan and direct the functions of the F&B Department to meet the daily needs of operation.
• Maximize the financial return of all F&B operations.
• Implement effective control of food, beverage and labor costs.
• Forecast revenues and labor for all outlets.
• Maintain solid and open communications with all hotel departments.
• Develop and communicate F&B promotions within the hotel to guests and colleagues.
• Develop creative/innovative menus and wine lists.
• Oversee F&B technology including POS, OpenTable and Restaurant Manager
• Analyze and conduct quarterly menu analysis and menu engineering to maximize revenue generation and profitability
• Track record building outlet volume and average checks.
• Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits
• Work in co-operation with the Executive Chef and Sous-Chefs to ensure top quality, and to see that below standard items are never accepted or served.
• Handle all guest complaints in the F&B area and to be charge of obtaining maximum results in the utilization and appearance of the food and beverage areas, the quality levels, performance and standards of service and develops new techniques of service towards maximum guest satisfaction at minimum operating costs.

Your experience and Skills include:

• 6 years of F&B management experience with least 4 years of experience managing multiple outlets in a Hotel environment, Independent Restaurants and Beverage Operations.
• University/college degree in a related discipline preferred
• Strong computer skills, proficient with MS Office (Word, Excel, Outlook, etc.)
• Strong interpersonal, communications and presentation skills, both written and oral
• Self-confident and able to communicate easily with all levels of an organization from line colleagues to Executives
• Knowledge of P.O.S. system of hotel.
• Financial knowledge must have working knowledge of Profit and Loss statement
• Experience in the following areas: Room Service, Stewarding, Banquets, Fine dining, All day restaurant.

What is in it for you:

• Salary Range: $130,000 - $150,000 base gross USD
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Competitive Health Benefit Package within 30 days of employment
• 401(k)/Roth IRA Eligibility after 60 days of employment 
• Cell Phone Usage Reimbursement (Up to $65.00USD per month)

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements:  Must provide proof of current eligibility to be employed in the United States of America.

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