Security Officer @ Ibis Thane

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Job Purpose

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. 

Reporting Lines

Key Interactions

Internally

• Catering Sales
• Engineering
• Finance
• F&B
• Housekeeping
• IT
• Kitchen
• Purchasing
• Reservations
• Sales & Marketing
• Talent & Culture

Externally

• Guests
• Visitors
• Suppliers
• Vendors
• Government Security Agencies (eg. Police Force)
• Emergency healthcare provider

Primary Responsibilities

Security Operation

• Perform duties according to the Duty Roster prepared by the Director of Security. The Security Officer may be deployed to any of the following Duty Posts:
  • Security Control Room Duty;
  • Lobby Duty;
  • Loading Bay;
  • Patrolling or Observation Duty;
  • Back of House;
  • VIP Parking;
  • Or at any position where operations in Security field will benefit

• Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected

• Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives

• Coordinate with various departments and government agencies on routine matters and during emergency

• Monitor back of house areas with particular attention to unauthorized entry and exit points

• Maintains records in respective Log Books for future reference

• Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis

• Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock

• Ensure the cleanliness of Hotel Security Room and the surrounding areas

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Comply with hotel and department policies and procedures at all times

• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

him

Main Complexity/Critical issues in the Job

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

Span of Control

Nature

Amount

Budget responsibilities

Not Applicable

Revenue responsibilities

Not Applicable

Headcount

Not Applicable

Profile

Knowledge and Experience

• Secondary / High school education
• Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous
• Minimum 1 year of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• No criminal record

Competencies

• Good communication skills
• Must be able to maintain confidentiality at all times
• Honest with a high level of integrity
• Ability to remain calm and react fast to situations
• Ability to work effectively and contribute in a team
• Self-motivated and energetic

Must be well-presented and professionally groomed at