Bar Manager

We are looking for an experienced Bar Manager to be part of our team for the restaurant Chets at The Hoxton, Shepherd's Bush.

The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.

Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.

What you'll do...

• Run a fun and fast paced bar operation day and night, reporting directly to the Restaurant General Manager
• Be creative, share ideas, develop and implement our bar strategy – play a part in innovating our bar concept and staying on (and ahead) of trends
• Create seasonal menus, in line with Chet's ethos and The Hoxton brand
• Develop a beverage programme for the bar, enabling a “destination bar” profile
• Lead your team by example, driving service standards that strive for the best for the guest; encouraging your team to grow and develop, the Hox way
• Train bar staff to take part in cocktail competitions
• Know your product and systems inside out
• Make sure all items are set up on POS as well as FnBShop with the right prices and recipes
• Own your P&L – be fully responsible for the beverage COS%
• Monthly stocktake with full stock management accountability

What we're looking for...

• 2-3 years’ experience in a bar operations role with a background in cocktail menu development, ideally in a luxury or lifestyle bar environment
• Experience with stock management
• FnBShop literate
• Experience in dealing with brands and account managers
• Experience with brand activations
• A natural leader – you know how to create a place where people can be themselves, do great work, are empowered to think outside the box and comfortable coming to you with questions
• You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues
• You’re not precious. We leave our egos at the door and help get shit done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

What's in it for you...

• Competitive salary
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar