- Part-Time
- Permanent
- PULLMAN
- Rooms
__jobinformationwidget.freetext.LocationText__
Pullman ZamZam Makkah, Makkah, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF43376P
Welcomer - Saudis Only
Region
MEA SPAC
What is in it for you:
- ALL Heartist benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Your team and working environment:
Pullman ZamZam Makkah stands as a distinctive landmark in Makkah, located in the spectacular Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenities, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world
- Grooming/Attitude: The welcomer will keep at all times a perfect grooming (uniform, tag, make up, tidy hair…).
- Greeting/Attitude: Always keep a smile on. A positive attitude is a must for all welcomers.
- Follow up: The welcomer will act quickly and efficiently, following the instructions received by her/his supervisor.
- Organization: She/he will ensure that her/his section is perfectly tidy at all times, that the stationary used for the operations is refilled as often as required and that the circuits of operations are followed strictly.
- C/I & C/O: The welcomer will ensure that all C/I and C/O are made in line with the standards established. She/he will be especially attentive on the audit, immigration & guest history issues. She/he will then ensure that the operations handled by her/his own are fully completed and correct.
- Communication: She/he will be attentive to all information received during the different briefings: daily morning Supervisor briefing, FO handover briefing (for afternoon shift) & Front Desk Committee. She/he will be active and dynamic in participating in these different discussion opportunities. During his/her shift, she/he will report quickly any problem or question to her/his supervisor. The welcomer will read the reception logbook at the beginning of shift, follow up and keep it updated during his/her shift.
- Immigration records: The welcomer will ensure that all the guests who checked in during her/his shift are fully recorded the same day on the accurate immigration reports (CID as per UAE law).
- Executive Bookings & VIP: The welcomer will be attentive that each VIP guest or Executive floor booking is guided quickly to the 22nd Floor to benefit from all perks of the executive floor.
- Guest requests follow up: The welcomer will be ready to help the guest with any request.
- Handover: At end of shift, the welcomer will clear her/his station and do a full and detailed handover with the following shift. She/he will check in details that her/his cashier report is correct, with all the backups attached.
- Selling / Up-selling: The welcomer will take every opportunity to sell the hotel facilities and services to the guests.
- Privacy: The welcomer will be attentive to respect the privacy/confidentiality of all the hotel patrons.
- Security: The welcomer has to know her/his duties & responsibility in the eventuality of fire.
- To ensure that all the standards and procedures established are followed strictly.
- Saudi Nationality ONLY
- Excellent English Language is a must
- Experience in the same field is preferable
- Strong attention to detail, highly responsible, organized & reliable
- Strong interpersonal and problem solving abilities
- Ability to multi-task and work well under pressure
- Excellent communication skills
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Aparthotel Adagio Porte de Versailles, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
Vous êtes issu(e) d’une formation professionnelle en Accueil/Réception et/ou avez une expérience dans un métier lié au contact Client.Vos valeurs, ‘Empathie’, ‘Prévenance’ et ‘Générosité’ nous rejoign
Reference
680ee7a0-18d5-4756-9e6f-219e44a34b6f
Expiry Date
01/01/0001
Salary
Location
Fairmont Bab Al Bahr - Abu Dhabi, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
We are seeking an experienced Laundry Attendant to join our team and ensure the highest standards of cleanliness and garment care for our guests. The ideal candidate will have a strong attention to de
Reference
fb220091-6765-4d2f-9338-4ce9c47dd4fd
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Lyon Est Chaponnay, Chaponnay, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
France
Job Category
Rooms
Description
"Rejoins notre team dynamique de réceptionniste! Tu as envie de travailler au sein d'une équipe consciencieuse, motivée et soudée Alors, pas de doute, le poste de réceptionniste de nuit au Mercure Ch
Reference
c553e728-b2a3-49ed-a4c2-db206e9f51ee
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 To attend all laundry and dry-cleaning operations, following the hotel standards and procedures. 1.1.2 To follow the linen and uniforms laundry flow
Reference
ae5b9c84-dd1c-408d-a729-c5ef88269930
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
Pick up / Drop hotel guests at predetermined locations and predetermined times in a friendly and courteous manner.Duties include operating and maintaining transportation vehicles with a focus on safet
Reference
bf2c665e-fb64-44a1-bd96-d1ff90c3d3e5
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS RESIDENCES ABU DHABI, Abu Dhabi, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Abu Dhabi
Job Category
Rooms
Description
MAIN DUTIES AND RESPONSIBILITIES: 1.1.1 Executes all carpenting and associated work to the highest professional standards for the whole complex 1.1.2 Administration of Accommodation office 1
Reference
92f78cf1-e821-44f9-bbd4-3176c46bb742
Expiry Date
01/01/0001
Salary
Location
Novotel Surfers Paradise, Surfers Paradise, Australia
Experience Level
Entry Level
Job Schedule
Casual
Brands
ACCOR
Job type
Permanent
Locations
Surfers Paradise
Job Category
Rooms
Description
About the job…At the Novotel Surfers Paradise, we are not only focused on our guests, but also our people. We are seeking enthusiastic and energetic, experienced Housekeeping Atttendants to join our d
Reference
a606cf97-7d4f-4b2b-a8a1-d73b66c02c5b
Expiry Date
01/01/0001
Salary
Location
Raffles Hotel Le Royal, Phnom Penh, Cambodia
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Phnom Penh
Job Category
Rooms
Description
Maintain high standards of personal appearance and grooming, inclusive of wearing the proper uniform while working.Greet and interact with guests in a warm and friendly manner and conduct efficient ch
Reference
74fa6d22-d348-4943-8c92-c187a375ff3a
Expiry Date
01/01/0001
Salary
Location
Fairmont Fujairah Beach Resort, Dibba Al-Fujairah, United Arab Emirates
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Dibba Al-Fujairah
Job Category
Rooms
Description
Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be askedAdhere to guest check-in and check-out procedures pertaining to baggage handlingWelcome guest
Reference
77025603-42aa-497f-a194-a7a4b0d3dffc
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Kansas City, Kansas City, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Kansas City
Job Category
Rooms
Description
Specific Responsibilities:Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion.Clea
Reference
0768a0d0-0542-4e0b-bd17-5b002510c571
Expiry Date
01/01/0001