- Full-Time
- Permanent
- Rooms
- ACCOR
__jobinformationwidget.freetext.LocationText__
Novotel Jazan, Jazan, Saudi Arabia
__jobinformationwidget.freetext.ExternalReference__
REF51956E
Tamayyaz- Reception- Saudi Male
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
To assist the Front Office team with all reception related tasks while focusing on personalized service to the guests. Playing a key role in VIP procedures. Making sure all guests are satisfied with their stay through follow ups and providing the highest level of service while adhering to all MGallery standards.
MAIN RESPONSIBILITIES:
- To be present in the reception or lobby during check-in and check-out time or any event and to socialize with guests.
- To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
- To ensure that the privacy of the guests and the confidentiality of the information is respected.
- To go through all guest arrivals on a daily basis and make sure that all VIPs are properly flagged with the right category and that their preferences are updated.
- To prepare an amenities sheet daily and coordinate with F&B to make sure all amenities are sent on time and to the right place.
- Coordinate with FOM on all special VIP cards and ensuring they are placed in the room along with amenities before arrival.
- To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
- To call the AFOM or FOM for advice in serious cases or if an approval is required.
- To be fully aware of and to report all guest comments or complaints.
- Assist in any other duties when required by the Front Office Manager.
- Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.
- Handle guest requests either in person, via phone or by email.
• Previous experience in Food & Beverage/Restaurant operations
• Passion for excellent service
• Excellent team player
• Excellent communication skill
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN USRelated jobs
Salary
Location
SLS SLS BRICKELL, Miami, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
SLS
Job type
Permanent
Locations
Miami
Job Category
Rooms
Description
Job Purpose: Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act
Reference
07f517f1-e693-492b-8f6e-6f4098d668d1
Expiry Date
01/01/0001
Salary
Location
Fairmont Jasper Park Lodge, Jasper, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Jasper
Job Category
Rooms
Description
Experiencing warm and engaging service in luxurious surroundings is turning moments into memories for our guest at Fairmont Jasper Park Lodge. As a Laundry Porter, your care and attention to detail in
Reference
2ab687c7-0501-4f6d-b7a7-a70942081213
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Durham, Durham, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Durham
Job Category
Rooms
Description
Reports To: Director of RoomsSupervises: Front Desk Agents, Bell/Valet, Night AuditGeneral Purpose: The Front Office Manager is committed to guest service excellence and passionate about promoting the
Reference
392769a9-3b56-4d5a-8e19-aa0575d0f9a6
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
MISSION :Rattaché.e au Responsable de Nuit, l’Assistant Responsable de Nuit H/F accompagne celui-ci dans la supervision des activités de nuit relatives à la réception mais également aux autres unités
Reference
49b8e79d-73d4-409f-ae94-6fb6083ab879
Expiry Date
01/01/0001
Salary
Location
ibis Styles Le Puy-en-Velay, Le Puy, France
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
France
Job Category
Rooms
Description
Missions Générales Revenue Management /Yeild Management Gestion : Groupes Séminaires Evénements Participation au développement du chiffre d’affaire par son action de vente ,gestion de la réception :
Reference
b6092873-d667-4017-957a-3361e12ab762
Expiry Date
01/01/0001
Salary
Location
Novotel Hamburg Central Station, Hamburg, Germany
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hamburg
Job Category
Rooms
Description
Als Schichtleiter*in Front Office (m/w/d) bist Du Botschafter der Marke Novotel und des Hotels, indem Du zu unserem wichtigsten Grundsatz, der Gastfreundschaft, beiträgst. Was bieten wir:Unbefristeter
Reference
08e03371-b45b-4166-a05b-a36479196f8a
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Rooms
Description
Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel. Ensure that the Lobby and front entrance are kept clean, paying special atte
Reference
4b05c2a7-4da6-4ee4-ba9a-23efb3939bb8
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Frontenac, Québec City, Canada
Experience Level
Mid-Senior Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Québec City
Job Category
Rooms
Description
Offrir un service professionnel, courtois et agréable en participant activement à l’accueil des clients et en soutenant les portiers en période de forte affluence.Fournir aux clients des informations
Reference
158bc999-bf1d-45f1-b312-af7fe7464423
Expiry Date
01/01/0001
Salary
Location
Novotel Manchester West, Worsley, United Kingdom
Experience Level
Associate
Job Schedule
Casual
Brands
ACCOR
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Housekeeping Attendant You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, a
Reference
c44a3a93-0034-4b10-926f-0264e5db7915
Expiry Date
01/01/0001
Salary
Location
Novotel Newcastle Airport, Newcastle upon Tyne, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
United Kingdom
Job Category
Rooms
Description
Job SummaryTo lead, manage and supervise the Housekeeping Assistants to ensure the hotel achieves the standards required.To provide a high standard of cleaning and laundry.Ensure that furniture is pol
Reference
ad154a55-ca80-41da-8171-b00082504ba0
Expiry Date
01/01/0001