- Full-Time
- Permanent
- FAIRMONT
- Rooms
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Fairmont Mayakoba, Playa del Carmen, Mexico
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REF36077D
Supervisor de Recepción
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Fairmont Mayakoba está ubicado en un exuberante entorno de selva y playa diseñado para la relajación. Únete a nuestro Departamento de Recepción para que juntos podamos contribuir a nuestra misión de convertir momentos en recuerdos inolvidables.
Lo que hará:
- Ejecutar las funciones diarias de llegada y salida de los huéspedes de acuerdo con la Promesa de Servicio de Fairmont y las expectativas de los huéspedes.
- Tomar la iniciativa para añadir una experiencia personalizada. Promover con orgullo las instalaciones del hotel, buscando oportunidades para mejorar la estancia del huésped mediante ventas adicionales.
- Capacidad para adaptarse y alcanzar los objetivos estipulados. Comunicarse y relacionarse eficazmente con otros líderes del departamento y del hotel.
- Responsable de equilibrar las necesidades operativas, administrativas y del equipo. Entender y promover la visión del hotel y del departamento.
Sus habilidades y experiencia incluyen:
- Es esencial tener una personalidad enfocada en el servicio y experiencia previa como Supervisor de Recepción.
- Fuertes habilidades interpersonales y de resolución de problemas.
- Experiencia previa con el sistema operativo Opera.
- Fluidez en inglés; otros idiomas adicionales son una ventaja.
Lo que tenemos para ti:
- Programas de aprendizaje a través de nuestras Academias y la oportunidad de obtener certificaciones mientras trabajas.
- Tarjeta de beneficios para empleados que ofrece tarifas con descuento en Accor a nivel mundial.
- Oportunidad de desarrollar tu talento y crecer dentro de tu propiedad y en todo el mundo. Capacidad para marcar la diferencia en la comunidad local a través de nuestras actividades de Responsabilidad Social Corporativa, como Planet 21.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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