- Full-Time
- Permanent
- MERCURE
- Rooms
__jobinformationwidget.freetext.LocationText__
Mercure Hotel Berlin Zentrum, Berlin, Germany
__jobinformationwidget.freetext.ExternalReference__
REF42405G
Shift Manager Front Office (m/f/d)
Region
Europe and North Africa
Reasons to work for Accor?
We are much more than a leading global company. We welcome you as you are and with us you will find a job and a brand that suit your personality.
We support you to grow and learn every day. We make sure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us.
At Accor, you can write every chapter of your story, and together we can change the hospitality industry of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com/.
Do what you love, contribute to the world community and dare to challenge the status quo! #BELIMITLESS
Your tasks:
- Check in / out of guests
- Central contact person
- ticket sales
- Simple processing and administration of the daily cash registers
- Preparation of daily accounts
- Preparation of invoices
- Guest care
- Acceptance and processing of reservations
- Preparation of offers
- Instruction and training of trainees
- and much more.
We offer you
- a pleasant working atmosphere
- reasonable pay
- holiday pay
- 30 days holiday with a 5-day week
You can also profit from the following benefits:
- Attractive Family & Friends hotel rates throughout Germany & internationally
- Company health management
- BVG company ticket
- Innovative tools such as online duty rosters
- Our own employee shopping portal with attractive discounts for all areas of life
- Employee events
- Opportunities to help shape the company through the experience you contribute
- Short decision-making processes thanks to a flat hierarchy
- Further training programmes tailored to you
- Very good opportunities for further development and promotion within the Group
Contract:
- Full-time 40 hours/week
- Working days: 5 days Monday - Sunday
- Working hours: early shift and late shift
- Permanent employment contract
- 6 months probationary period
Do you have these qualifications?
You have completed training as a hotel specialist or equivalent training
You have a good command of written and spoken German and English
You have good knowledge of guest service, reception and reservations
You are familiar with the MS Office programmes
You have a well-groomed appearance
You have an independent and responsible way of working
You have professional and social skills
You are team-orientated, flexible and able to work under pressure
You enjoy dealing with guests
You can expect an exciting job in a very friendly team.
Even if you do not yet fulfil all the requirements, please do not hesitate to send us your application by e-mail.
We look forward to receiving your application, stating your gross salary expectations!
Type of position: Full-time, permanent position
Working hours:
8-hour shift
Public holiday work
Early shift
Late shift
Weekend work possible
Benefits:
Company training
Meal allowance
Free drinks
Employee discount
Additional holidays
Special payments:
Holiday pay
Special annual payment
At the Mercure Hotel Berlin Zentrum, we stand for equal opportunities and diversity. We welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age or sexual orientation and identity
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Mövenpick Hotel Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Supervise front desk staff, including training, scheduling, and performance management.Oversee daily operations of the front desk, ensuring efficient check-in and check-out processes.Handle guest inqu
Reference
7c6aa079-7e2a-4330-a9a5-7a3313c9f2f7
Expiry Date
01/01/0001
Salary
Location
Rixos Sharm El Sheikh Adults Only 18+, Sharm El-Sheikh, Egypt
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Sharm El-Sheikh
Job Category
Rooms
Description
Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.Thanks guests with genuine appreciation and provides a fo
Reference
0e04a5c4-bd95-4afd-a3bd-d7a941379d75
Expiry Date
01/01/0001
Salary
Location
Domaine Reine Margot Paris Issy MGallery Collection, Issy-les-Moulineaux, France
Experience Level
Mid-Senior Level
Job Schedule
Casual
Brands
M GALLERY
Job type
Temporary
Locations
Issy-les-Moulineaux
Job Category
Rooms
Description
Pour compléter nos équipes et nous accompagner sur les hausses de fréquentation de notre établissement, nous sommes à la recherche d'un(e) Gouvernant(e) d’étages H/F en extra Parlons de vous : Véritab
Reference
808d6e5b-5dc6-4258-b8a1-35d677b00dbc
Expiry Date
01/01/0001
Salary
Location
Mövenpick Hotel Jumeirah Beach, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Inspect rooms, common areas, and other facilities to ensure compliance with standards.Identify and resolve cleaning issues promptly.To inspect all Vacant Rooms, checkout rooms, and departures daily.En
Reference
fcde3536-88ba-42d9-9d2a-20c59d7e6bc5
Expiry Date
01/01/0001
Salary
Location
Novotel London Blackfriars, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Rooms
Description
Your expertise will enable you to provide VIP service to our guests. Your typical duties will include but won't be limited to:Welcoming our late arrival guests and farewelling our early departures.Ma
Reference
b2b3f1d5-1120-4c29-820e-eb8e514fbe5b
Expiry Date
01/01/0001
Salary
Location
Mercure Sao Paulo Pamplona, São Paulo, Brazil
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
• Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestando informações e esclarecimentos diversos (reservas, confirmação de passagem aérea, endereços/fones de locais, recl
Reference
d4cb60e1-3438-40ea-a806-de07d5fe2d52
Expiry Date
01/01/0001
Salary
Location
Cape Grace, A Fairmont Managed Hotel, Cape Town, South Africa
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Cape Town
Job Category
Rooms
Description
Scope of Position:As a Guest Liaison, you will be responsible for handling all incoming calls as well as treating all in house guests’ requests 24 hours a day, 7 days a week, in order to ensure their
Reference
7b3911f4-4dc7-4b83-83e0-8910ba13eeb6
Expiry Date
01/01/0001
Salary
Location
Novotel London Bridge, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Rooms
Description
Looking to join a culture of excellence as a Reception Team Leader?Join the place where our guests feel at home and our team feels valued and embark on a journey of self-discovery, growth and an excep
Reference
9cb8fe9d-7d0d-4a26-af8c-5d0070d11f82
Expiry Date
01/01/0001
Salary
Location
Novotel London Excel, London, United Kingdom
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What will you do?As our next Front Office Team Leader, you will:Develops high quality relationships with guests, from the moment they arrive and throughout their stay, in order to foster loyalty. Ta
Reference
f61bb162-9ed1-428a-a7c5-d2134fcfa3fe
Expiry Date
01/01/0001
Salary
Location
Novotel London Tower Bridge, London, United Kingdom
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
London
Job Category
Rooms
Description
As an Assistant Front of House Manager, you will support the Front of House Manager overseeing the day-to-day operations of the front desk, ensuring the highest level of guests’ satisfaction.Key Respo
Reference
f0f8b7fb-ae11-46ad-9cbe-aad4f4bae634
Expiry Date
01/01/0001